Name: keranique.com
Address: 6080 Center Drive, Suite 600, Los Angeles, 90045, United States, Los Angeles, 90045, United States
Telephone: 8882374129
Rating: 2.8

AR Guest

1 month ago

Extremely Disappointed with Customer Service

If I could give negative stars, I would. I purchased this hoping it would thicken my hair, but it did nothing. I called to cancel my order and thought everything was resolved, but then they attempted to charge my card multiple times. I had to change my card number because they wouldn’t stop trying to charge me. Despite my cancellation, they sent me a box and continued to pursue payment. I informed them I would return the unopened package if they provided a return label, but their policy states I must pay for return shipping, which I refuse to do. They threatened to send me to collections, which is fine; I have proof of their attempts to charge me after my cancellation. Unfortunately, I can't recall who I spoke to when I canceled since I thought it wouldn’t be an issue. I learned my lesson. The product itself isn't terrible, but the customer service is incredibly poor.

Date of experience: Jan 06, 2026

Ivy Rogers Guest

4 months ago

I needed to skip a few shipments…

I needed to skip a few shipments because I have short hair so it was so easy to contact the subscription service and they immediately changed it and I’m good to go. Great customer service.

Date of experience: Oct 11, 2025

Karlie Reed Guest

5 months ago

You do your best to get your…

You do your best to get your merchandise to you quickly.When you order the wrong item you always take returns and refund your money so you can order correct items.

Date of experience: Oct 03, 2025

Dede Turner Guest

5 months ago

My hair has so much volume now!

My hair has so much fullness when I started using Keranique products.It looks so much better than I thought possible.My hair is fine and thin!Love my hair now!

Date of experience: Sep 28, 2025

Morgan Morgan Guest

5 months ago

KERANIQUE..A PRODUCT YOU CAN TRUST 🌹

I use to use your product a few years back.I had to stop dew to my husband .Dang..I just wrote a book an ran out of room..lol.I love the product Your advertising is great not real pushy an the way you show everything to help people ❤️

Date of experience: Sep 24, 2025

Hayley Guest

5 months ago

Very happy with my results so far.

Date of experience: Sep 21, 2025

Eadwulf Taylor Guest

5 months ago

Hair Growth

I love these products. My hair is much healthier and smooth. I have been sharing this product with friends.

Date of experience: Sep 17, 2025

Kristin Rogers Guest

5 months ago

Awesome shampoo and conditioner

I like the way the shampoo and conditioner made my hair look.

Date of experience: Sep 11, 2025

Shauna Guest

6 months ago

I love Keranique products

I love Keranique products. It seems that the Rejuvenate spray does not have the same effect it had a few years ago as far as body goes. I still like the ;roducts.