kia.de

1.8
1.8 Based on 40 reviews

3 million vehicles in 2015. 88% stake valued at just over US$6 billion....

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Average Rating

1.8

/
5

40 Reviews

5 Star
15%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
78%

All Reviews

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Review Time

Renssalaer Lewis
Caution for Potential Buyers at This Dealership

I purchased a vehicle from a dealership and deeply regret my decision. When I expressed my dissatisfaction to the salesperson, their response was dismissive, which felt quite insulting. My car returned today covered in muddy marks, and I had expected a safe and reliable purchase from a reputable dealer. If you're considering buying from this dealership, I strongly recommend having a trusted service inspect the vehicle beforehand. Please think carefully before making a purchase here; I won't be returning.

1
Date of experience: Jan 15, 2026
Fernwood200224
Caution to potential buyers from the dealership...

Caution to potential buyers from the dealership. I purchased a vehicle and regret my decision. When I expressed my dissatisfaction to the salesperson, their response was dismissive. My vehicle returned covered in muddy marks, which was disappointing. I had expected a trustworthy experience from a dealership, but I was mistaken. If you're considering a purchase from this location, I recommend having a third party inspect the vehicle first. Think carefully before making a decision; I won't trust them again.

1
Date of experience: Jan 15, 2026
ava1456849
Issues with the vehicle's clutch...

After replacing the double clutch under warranty, I found myself needing another replacement soon after. This time, it wasn't covered, and I faced a hefty bill. The company does not adequately support their vehicles despite known clutch issues. I'm extremely disappointed and would advise against purchasing from them!

1
Date of experience: Nov 27, 2025
Mercedes Wright
Positive experience with the dealership...

I recently exchanged my vehicle for a newer model and had a fantastic experience. The representative was extremely helpful and thorough, guiding me through the paperwork as I upgraded to a hybrid model. I would highly recommend this dealership to anyone looking for a new vehicle.

5
Date of experience: Nov 14, 2025
Lydia
Dismal experience with the company...

Dismal experience with the company... The vehicle has been in for repairs multiple times in the first year, with minimal mileage. It was recently in the shop for two months with no loaner provided and no updates on its status. They even attempted to make me waive my rights regarding any future issues in exchange for covering my loan payments. I regret my purchase and feel for the maintenance staff overwhelmed with repairs. I wouldn't even rate this with one star!

1
Date of experience: Nov 13, 2025
Hunter
Exceptional service received...

The representative was exceptional, efficient, and very supportive throughout the process.

5
Date of experience: Sep 06, 2025
Bridget Scott
Frustrating experience with known issues...

My family member was informed of a significant charge to repair a known issue with the vehicle's radio. When I reached out to customer support, they were unhelpful and avoided accountability. This is a known problem, and I will not recommend this brand to anyone again.

1
Date of experience: Aug 19, 2025
Wally Fisher
Impressed with the electric vehicle...

The company's advancements in electric vehicles are remarkable. After purchasing an electric model, I am thoroughly impressed with its features and performance. I feel confident driving this vehicle and appreciate the thoughtful design and pricing. I look forward to their future service and hope it meets expectations.

5
Date of experience: Aug 17, 2025
Hal Cooper
Skeptical about the warranty...

I have serious doubts about the validity of their so-called warranty. Be cautious of the fine print and the poor customer service.

1
Date of experience: Aug 05, 2025
Canute Brown
Frustrating service experience...

My family member purchased a new vehicle and encountered a significant issue with a faulty sensor. The service center charged for assessments and repairs that should have been covered under warranty. The lack of responsibility taken by the company is frustrating, and I will be pursuing this matter further. It raises concerns about their customer service and warranty policies.

1
Date of experience: Jul 18, 2025

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Business Details

  • 3 million vehicles in 2015. 88% stake valued at just over US$6 billion.

  • language https://kia.de

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