Review Time
I highly advise against ordering from this service. They depend on a delivery service that often fails to deliver items. When that occurs, they refuse to issue a refund for the undelivered item, even after I provided proof from the delivery service confirming the failure. To make matters worse, they then removed my order from their system.
I strongly caution against ordering from this company. They use a delivery service that frequently fails to deliver items, and when that happens, they refuse to issue a refund despite my providing proof of the delivery failure. To add insult to injury, they then erased my order from their system.
I ordered a baby changing bag, and when it arrived, the quality was disappointing. Over the week, they offered me partial refunds of 15%, 20%, and 40% while suggesting I keep the item, which I would never use. I haven't heard from them since—no bag, no refund. Terrible service.
I recently purchased a baby carrier, but it was too small for me. Their website claims that you can return items within 30 days if they are unused and in original condition. I met all the criteria and provided photos when requested. They offered me partial refunds which I declined, and instead of a return label for a full refund, I was told to keep the item. I repeatedly asked for a return label and a complete refund, but I was denied. I DO NOT RECOMMEND THIS COMPANY.
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