Review Time
I’ve been a customer of Kinetic Hosting since 2022, and in that time, I’ve consistently been impressed by the quality of their service. Before receiving my free lifetime server, I purchased multiple servers from them and never once ran into a serious problem. Any small issue I did encounter whether it was payment related or technical was always resolved quickly, efficiently, and to my complete satisfaction.The support team truly sets Kinetic Hosting apart. No matter the size of the problem, I’ve always received almost instant responses, and the staff go above and beyond by directly assisting with issues on my servers when needed. That kind of hands on, reliable support is rare, and it’s something I value highly.One of the highlights of my time with Kinetic Hosting has been the opportunity to give back by translating their knowledge database into my language. Not only was it rewarding to contribute, but it also earned me a free lifetime server that I can use whenever I like. On top of that, I greatly appreciate their generosity towards the community, with occasional lifetime server giveaways that truly have no hidden strings attached.Overall, I’m extremely satisfied with my experience. The combination of reliable hosting, a responsive and friendly support team, and a community focused approach makes Kinetic Hosting stand out in this industry. I look forward to seeing them continue to grow and hopefully expand to support every game imaginable in the future.
They have amazing Support! they are so helpful! and they easily breakdown complicated concepts, provide recommendations, ideas, and so much more based on what you have now, and what you will need later! the only thing I would improve with server management is easier schedules, maybe an AI for things that AI can help do, and remove the gosh darn "it looks like you have a modpack installed, we will automatically install the correct version for you" popup when I have uninstalled it!
Support was great the first time I used it the support was unhelpful and a bit rude. My server crashed often and support wouldn’t help. This is not a problem everyone is having with this version of the mod. I’ve seen one other person with this issue. I understand it is a beta version of a mod, but the lack of any help other than telling me that shows so very little care every ticket I’ve made I’ve been told the same thing. It’s a little ridiculous that they cannot take the time to look it to it or even suggest a solution. Edit: As it turns out it was not an issue with the mod or I guess not directly attached to the mod one of the players data had currupted leading to when they were online the server crashing often. After moving to a different hosting service, they actually figured this out and were able to help rather than using a lame excuse and refusing to help. Maybe actually look into issues rather than excusing them before denying any help.
This was my first time server hosting and I really didn't know how to fix the issues I was having. The support staff was super clear with instructions while also being patient and kind throughout the process. They helped me pinpoint in my logs where the issue was and I was able to fix it! Thank you guys!
I don’t usually leave reviews, but Kinetic Hosting seriously deserves it. Every time I reach out with a question (even the silly ones 😅), their support team replies with patience, clarity, and a real human touch(I've reached out multiple times with silly questions). Massive shoutout to Cody, you made my day with your kindness and quick help!Their support is lightningfast, super friendly, and honestly makes you feel like you're more than just a customer. If you're looking for a hosting provider that actually cares, this is the one. THANK YOU FOR YOUR PATIENCE AND AWESOMENESS! 💙
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Kinetic Hosting is a game server provider.
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