kitandkaboodal.com

4.4
4.4 Based on 114 reviews

Kit and Kaboodal is the home of Made in Italy clothing. As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamless...

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Average Rating

4.4

/
5

114 Reviews

5 Star
79%
4 Star
2%
3 Star
3%
2 Star
9%
1 Star
8%

Filtered Reviews

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Review Time

Carlena R.
Great company

Quick delivery, lovely quality clothes. Great communication from staff when I requested a return. Refund was also quick.

5
Date of experience: Jan 27, 2025
Irma
Quality very poor.

Quality very poor.

1
Date of experience: Dec 25, 2024
SC97
I bought a coat that was one size…

I bought a coat that was one size covering 8 - 18. I should have known better than to purchase something that could possibly fit such a large range of sizes. I’m a 14 but it still ridiculously swamped me. The photos of the model wearing it looked great but did not show the true sizing. Likely it was pinched in at the back but can’t say for sure. Disappointing. Also it was pretty flimsy material.

1
Date of experience: Dec 20, 2024
1MLGKingOnLy20
Mixed feelings about K&K

Very happy with one of two items I bought. Returned the other as it wasn’t great quality and was covered in someone else’s hair. I had to pay the returns postage myself. Although the return was received quickly, I now have to wait up to three weeks for the refund…not sure why it should take so long to process a refund ?

3
Date of experience: Nov 07, 2024
Lauretta Price
I have bought lots of times from…

I have bought lots of times from kitandkaboodal, I am always happy with my purchase. You can preorder items too which is really good and they are always sent to you once in. Very pleased with them and will continue to purchase items! Thank you 😊

5
Date of experience: Oct 25, 2024
Emma A.
I ordered 8 items from K&K recently

I ordered 8 items from K&K recently, which have been delivered to me so far in three stages, with one item still outstanding. I have never experienced such staggered deliveries with any other company, who tend to deliver all items together. In addition, part of the packaging on one item was ripped, exposing the material which had become stained as a result. I called your customer service desk regarding this issue and mentioned another problem with the addressee name at the same time. I found your assistant extremely overwhelming to interact with; she seemed determined to talk over me as much as possible rather than to listen. She also appeared convinced that she knew my situation better than I did and repeatedly told me this. It wasn't until I voiced my displeasure at being treated in this way that she finally let me speak.All in all, I have found K&K exhausting to deal with, which is a shame because I like your clothes. However, in future I will stick to companies who I know provide good customer service and where my items are delivered intact. P.S. Your lack of interest in responding to my review confirms that I've made the right decision.

2
Date of experience: Oct 19, 2024
TheIlyaPlay36
Shoddily made clothes

I placed an order for three items which arrived speedily…that was the good news. Sadly I have returned all of them. The quality of the garments was shocking. A cheetah print coat was not even hemmed on the sleeves. The fabric was cut wonkily with raw crooked edges on the lapels. It was just awful. I could never have worn it as it would have been impossible to hide the raw edges with the lining sticking out over the cheetah fabric. The denim trousers were very long and had loose threads ..badly finished. The jumper did not look like the one photographed and was disappointingly thin. I had read reviews and thought the company was selling quality clothing. Sadly it’s another fast fashion company selling poorly made clothes. Annoyingly I have had to pay to return the items which seems unfair when the garments were so shoddy.

1
Date of experience: Oct 16, 2024
Martin Cooper
Please beware that when you place an…

Please beware that when you place an order, they are actually out of stock! This is not acceptable and represents poor customer service. They should NOT take your money when no stock available!

1
Date of experience: Oct 09, 2024
Lorraine
One sweater was not knitted correctly…

One sweater was not knitted correctly (Eloise).

2
Date of experience: Sep 24, 2024
Lindy Lewis
The frock is lovely

The frock is lovely! Nicely made and comfortable. Good delivery time.

5
Date of experience: Sep 24, 2024

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Business Details

  • Kit and Kaboodal is the home of Made in Italy clothing.
    As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamlessly and effortlessly through the seasons.

  • email info@kitandkaboodal.co.uk
  • call 01423325725
  • language https://kitandkaboodal.com

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