Review Time
Ordered various packaging materials from Kite. The products were of very good quality and fairly priced.
Unfortunately, Kite chose to deliver via Evri, a substandard courier.
On two occasions, I paid a premium for next-day delivery, but it took 4-5 days. The driver was very rude.
Once, I didn't pay extra for delivery, and it still took 4-5 days.
Please avoid using Evri for delivery and offer better options.
Products 5 stars
Delivery 0 stars
I ordered some packing supplies from here as I am moving house soon and they have a good range and prices.
I placed the order to my home address and the courier mis-delivered it. They gave it to a neighbour and we still don't know who or where.
I had excellent customer service from both Ella and Kara who tried to find out where the delivery had been left and when that failed, sent me a replacement to my work address.
I would recommend Kite packaging and would definitely order from here again if I need for bulk packaging/packing supplies for my home or my business.
We’ve been using Kite Packaging for a couple of years and they’ve been a great supplier for our packaging needs. The quality of their cardboard boxes we mainly order is exceptional. Honestly the best we’ve found. We never had a late delivery, everything arrives on time when we need it. They also occasionally send us out special discount coupons, which makes us order more 😅. A special thanks to the credit team, especially Lisa, who’s been very understanding and supportive. I’d recommend them to businesses of all sizes, from small to large.
The purchase and delivery process was smooth, but I was not fully satisfied with the flat pack cartons. They felt flimsy, and four were significantly torn in the second pack. I won't choose ready-made boxes from this seller again.
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Kite Packaging Group is an employee-owned business and the UK premier supplier of packaging. www.kitepackaging.co.uk is the online arm of our business and aims to offer a great range of products, unbeaten prices and excellent usability for customers. With over 2,500 packaging products in the growing range and customised product services, we are confident we can provide you with the right product for your packaging needs. Customers can benefit from fantastic bulk discount, online credit account facilities and help and advice from our dedicated expert team – we are passionate about giving unrivalled customer service and value and stand by the company ethos that - “customer satisfaction matters so much more when you own the business”See more
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