kiyohome.com

3.6
3.6 Based on 22 reviews

Step into a world of home decor, lighting and outdoor accents curated with heart and soul, exclusively at Kiyo Home. We understand the importance of curating a space that is timeless yet modern and filled with warmth. Our mission is to help you create a h...

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Average Rating

3.6

/
5

22 Reviews

5 Star
64%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
32%

All Reviews

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Review Time

Leisha
Very slow delivery and low quality

Delivery took an incredibly long time. The packaging was damaged, and the quality was shockingly poor. The item was wrapped in cheap tape, and the plastic base feels extremely flimsy. This clearly reflects the lowest standard possible. I suspect the positive reviews are not genuine. My negative review seems to be missing from their site. The support team is unresponsive, and returns are only accepted for damaged items and at my own shipping cost. Overall, this is just unacceptable.

1
Date of experience: Jan 11, 2026
Charlee B.
Terrible experience

Took a long time to arrive. Packaging was damaged. The quality is shockingly poor. Items were wrapped in cheap tape, and the plastic base feels very flimsy. This is the lowest quality possible. I believe the positive reviews are fake. My negative feedback is not visible on their site. The support team seems to be unavailable. Returns are only possible for damaged products and at my own expense. Just absolutely unacceptable.

1
Date of experience: Jan 10, 2026
Do not order from them

Do not order from them. The quality is the worst type of products that can be produced and sold to unsuspecting customers. The moment I opened the box, I realized the poor quality and then found out that returns were not an option. It's better to shop locally.

1
Date of experience: Dec 29, 2025
Lilibet Foster
Wonderful products!

Wonderful products! Everything I've received is of excellent quality! Shipping was quick and efficient.

5
Date of experience: Dec 19, 2025
Braden
This is the worst service I've encountered

This is the worst service I've ever experienced. I ordered several items, and the shipment took over three weeks. When it finally arrived, the tree didn't light up, and the glass was cracked. A total scam! When I contacted support, the representative was friendly initially, but I never heard back. They claim to be a small business from Canada but are selling low-quality products. I hope they go out of business soon. Thankfully, I got my money back through my payment provider.

1
Date of experience: Dec 18, 2025
Macy Walker
Complete frauds

Complete frauds. Products originate from overseas, which wasn't disclosed. Not a single item resembled the pictures used for marketing. I ordered an adult-sized apron, but received a cardboard version meant for a toddler. The hand towels arrived frayed and of terrible quality. Nothing matched what was advertised. Customer service provided no help, only removed the product images from my emails. I spent a significant amount on a truly shameful scam.

1
Date of experience: Dec 16, 2025
Dexter
Stay away from this service

Stay away from this service! I believed my purchase was coming from a local source, but it turned out to be low-quality products from overseas.

1
Date of experience: Dec 15, 2025
Gemma Rogers
Fantastic customer service

Fast shipping, exceptional customer service, and high-quality products!

5
Date of experience: Dec 11, 2025
Rosalie Bell
Excellent experience with this service

I had an excellent experience with this service; one of my glasses arrived broken, and they promptly sent a replacement without any hassle. I wish all online retailers were this courteous and attentive.

5
Date of experience: Dec 02, 2025
Product met expectations

The product arrived as expected, and I had no issues with the process. Overall, I’m satisfied with my purchase. The shop has some interesting ideas for those who may not have much decorating experience.

5
Date of experience: Sep 18, 2025

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Business Details

  • Step into a world of home decor, lighting and outdoor accents curated with heart and soul, exclusively at Kiyo Home. We understand the importance of curating a space that is timeless yet modern and filled with warmth. Our mission is to help you create a haven that encourages you to Live Beautifully.

  • email support@kiyohome.com
  • language https://kiyohome.com

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