koracao.com

4.2
4.2 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

20 Reviews

5 Star
71%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
24%

All Reviews

Filter Reviews

Review Time

JP53
Extremely disappointing support and challenging website.

Extremely disappointing support and a challenging website. When attempting to reach out, you are met with an automated system that offers no choices, only a voice stating it cannot assist with your call. I would advise against using this platform. It takes hours for them to respond. They are inflexible regarding refunds. I tried to cancel my order before it was shipped, but it was impossible. They only respond after shipping, stating that a shipped order cannot be canceled. This feels very misleading.

1
Date of experience: Jan 06, 2026
Katrina P.
Extremely disappointing customer support

The customer support is extremely disappointing, and the website is challenging to navigate. When I reached out, I encountered an automated system that provided no options, just a voice stating it couldn't assist. I wouldn't recommend using this site. It takes hours for them to respond. Their policies are unreasonable regarding refunds. I attempted to cancel my order before it was shipped, but it proved impossible. They only respond after shipping, claiming they cannot cancel at that stage. Very misleading.

1
Date of experience: Dec 30, 2025
gabo5677677
Avoid this seller

I strongly advise against purchasing from this seller. They refuse to issue refunds and you cannot cancel your subscription. The contact information provided seems to be false. A representative emailed me claiming to have canceled my subscription, but none of the details matched up, including the name, address, and subscription amount.

1
Date of experience: Dec 20, 2025
Odette Patterson
Order took too long to arrive

I ordered a package of cacao to try, and I am genuinely disappointed—not because of the product itself, but due to the fact that after more than four weeks, I still have not received it. The delay is truly ridiculous. I am 100% disappointed.

1
Date of experience: Sep 16, 2025
Edmund Scott
Daily essential!

I can't go a day without my cacao! I've tried every product offered and love them all! I appreciate that there is nothing in it but pure cacao!

5
Date of experience: Aug 28, 2025
JusDePomme96
Confusing product delivery and cancellation issues

I am receiving two different types of products: one bag of cocoa crumbles and another with large chunks. I receive no notification before being charged for an incoming shipment. It feels like I'm getting too many orders each month. Now, I'm trying to cancel my subscription but can't find a way to do so! I’ve sent multiple emails asking for cancellation, but have had no success. I might have to report my card lost to stop them from charging me for unwanted products!

1
Date of experience: Aug 28, 2025
Best quality cacao

The negative reviews seem exaggerated. This company has no harmful intentions and aims to deliver the best product. Their cacao is the richest and smoothest I've ever tasted. I will continue to purchase and support their initiatives.

5
Date of experience: Aug 27, 2025
A delightful experience!

Rich flavor and smooth texture. It's pure bliss in a cup; I can't get enough!

5
Date of experience: Aug 21, 2025
Natalie Foster
Consistently enjoyable products

I thoroughly enjoy these products and have been a repeat customer several times. My orders have always been smooth, and I've never encountered issues with quality or shipping. I truly love these items!

5
Date of experience: Aug 07, 2025
Sleep elixir

I've struggled with insomnia for years. The koracao sleep elixir has been my answer. I don't have the horrible feeling that sleepng pills gave me. Since I found this I have only had deep, peaceful sleep. Thank you

5
Date of experience: Aug 04, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More