krauseautos.co.uk

4.9
4.9 Based on 65 reviews

Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers. We also offer a free co...

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Average Rating

4.9

/
5

65 Reviews

5 Star
97%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
2%

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Review Time

Excellent service.

I read the reviews and decided to give them a try after poor servicing from other garages. My car is running better now than it has for a long time. I will definitely return for my next service.

5
Date of experience: Sep 04, 2023
Bob Morgan
Had my car looked at today

Had my car looked at today. What an excellent experience very helpful and very knowledgable and they was very reasonable on pricing. Would highly recommend them.

5
Date of experience: Jul 27, 2023
Chala_Mami_7
Just had some major work completed on…

Just had some major work completed on my vehicle, what can I say apart from fantastic. Chris quoted me and kept to his word , job carried out in perfect timing. Really happy with Chris and his team, used them a few times now and won't be going anywhere else. Thankyou.

5
Date of experience: May 18, 2023
Nicki Wright
Really impressed by the service at…

Really impressed by the service at Krause Autos. I’ve spoken with Jim on the two occasions I’ve used this company so far, and he has been incredibly helpful and accommodating in finding the most cost effective solution for my car issues. From my experience I have found them honest, fairly priced, reliable and I highly recommend using them.

5
Date of experience: Apr 27, 2023
GrizzlyEthan23
Great and friendly service

Great and friendly service. So happy with the service and honesty.

5
Date of experience: Apr 04, 2023
Bapt03
EXCELLENT SERVICE

Had excellent service after calling them for a quote to replace my clutch on my van, a reasonable quote & great communication with the garage. Done a love job replacing the parts then when I asked to do to additional work they were happy to undertake the work. Highly recommend this garage for anyone

5
Date of experience: Feb 20, 2023
Jayne Anderson
Excellent Service

Excellent Service, All problems resolved without any hassle, Car well maintained. Definitely will come again.

5
Date of experience: Feb 02, 2023
Daisy
Fantastic. Will use Krause autos again!

We needed a clutch replacement on our Renault Captur and an MOT. We received many varying quotes, including some cheaper, but decided to go with Krause as I felt they were the most knowledgable and trustworthy. They collected and returned our car at no additional cost and they even fixed our headlight free of charge! We were nervous to hand our car off to a mechanic without first visiting their premises but it all went without a hitch. We are very happy with the service. Our car now “feels healthy” and very nippy. We will certainly use them again 😁 Thanks!

5
Date of experience: Jan 17, 2023
Alison Foster
After reading reviews thought we try them.

Who writes these reports? Not criticising the workmanship. Never got that far! But no phone call in connection to the collection of our car. When I did ring after sitting here for the 2 hour period ,I was told they would ring me back . They didn’t! When the person from Servicing Stop contacted me about had my collection gone smoothly? He said I will get right on to it now. 20 mins later he rang me back to say that their mot technician had not come in . ( why didn’t tell me when I rang earlier? ) . Cant be done today now! Nevermind get a technician get somebody to arrange your bookings and customer service!Just read your reply.When I rang you this morning , you didn’t need the booking number as you told me yes it’s a mazda ?.??? Servicing Stop told me you had no mot technician ? People off sick , it happens! But it was lack of customer service that got me.

1
Date of experience: Dec 15, 2022
Timmy Hughes
Able to break the bad news delicately

Honest view provided in a recent engine check and despite it not being great news, the guys were thoroughly helpful and informative to let me know my options.

5
Date of experience: Nov 09, 2022

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Business Details

  • Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers. We also offer a free collection and delivery service to your home or place of work.

  • email info@krauseautos.co.uk
  • call 07510060852
  • language https://krauseautos.co.uk

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