Review Time
My son received a new tricycle from Grandpa for Christmas last year, but there was an issue with the pedal that wouldn't propel forward on one side. I put off contacting support for so long just thinking of the proof of purchase that I might need and the hassle it might take requesting for help. I WAS WRONG. I emailed Kriddo support on a Friday and they got back to me that same evening! Kriddo support assured me they would send replacement parts and expedite the shipping so we could have the bike fixed right away. The parts arrived the following Monday and I was able to easily replace the pedal brackets and pedals with NO TOOLS at all. AMAZING!! I'm so happy with my experience I feel so inclined to leave a review. I highly recommend all Kriddo products for the quality and service. Thank you!!
We received our balance bike as a gift for our 2 year old daughter. After much use we realized we were missing a part that must have fallen off on a ride. The support team was very responsive and helped us find the replacement part and are arranging to ship it to us now. We are so impressed!
I was so impressed with your customer service regarding the repair of the strider bike I bought for my grandson 2 years ago when it came time to purchase a new bike for that growing grandson, I knew right where to go. Customer service is so rare these days. Rather than discard the strider bike, with a few dollars and your help, that bike is making a little brother very very happy. Of course, the new blue bike 🚲 is bringing smiles and miles for our 4.5 year old! Thank you for making this process smooth and personal. Thank you
I bought this tricycle for my grandson’s 2nd birthday, and it’s been a huge hit! He absolutely loves riding it, and the best part is the handle attachment. When he gets tired—or when we need to keep him moving safely—we can push him.The trike itself feels well-made and stable, which gives me peace of mind since toddlers can be a little wobbly. The size is perfect for him now, but it has room for him to grow into it. It’s also easy to assemble and lightweight enough to take with us on walks.Overall, it’s the perfect mix of independence for him and peace of mind for us. Highly recommend for toddlers who are just learning to ride!
I recently received the Kriddo Classic Kids Tricycle as a gift for my son’s first birthday and was really impressed with the quality and design. However, we did run into a small issue with the pedals.I reached out to Kriddo’s support team and their after-sales service has been nothing short of outstanding. They responded quickly, handled everything with professionalism, and made the whole process stress-free. It’s rare these days to find a company that truly cares about its customers even after the purchase has been made.Thanks to their support, I feel confident recommending Kriddo to other parents. Not only are the products well-made, but the service behind them is equally excellent. This experience has definitely earned my trust and loyalty.
I bought the scooter for my 18-month-old baby back then... now with two years old that is the means of transport for his school, we lost an essential piece so I contacted KRIDDO's direct mail and the attention has been almost immediate in less than 24 hours a super good attention that transmits peace and kindness, they have solved my problem and I recommend it 10/10
KRIDDO is a company for me and should be for you as well! First of all their product is top notch. Their customer service is terrific!!! If you should have any issue they respond immediately and poof it gets done with a smile ! You will never be sorry you purchased from Kriddo now as well in the future ❣️
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KRIDDO's mission is to design lightweight, efficient, all-terrain bikes that help children build balance, coordination, and confidence as they grow. At KRIDDO, we believe that every ride is a step toward independence, exploration, and joyful movement. Our thoughtfully crafted bikes are more than just toys. They are trusted companions on your child’s journey of discovery.
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