Review Time
Scam you won't get your tickets
Back in October we bought 2 tickets to Boyzone, we still haven't received them 4 months later, and it doesn't take that long to transfer our tickets to the ticket app.
We have tried several times to get an answer from their customer service about when they will come, why they haven't come, we have also asked for our money back, now that they won't bother giving us the tickets.
All the times we have received an AI/standard/call center answer that we will probably get the tickets, but nothing about when, why it will take so long. So don't buy your tickets there.
I bought tickets on the 12th of December for the event 01.02.2026. But event was cancelled, and money for the tickets are not refunded. Because they just don’t want to return them. Awful service.
The seat I wanted to book was not shown as unavailable in the seating plan. Several times I close a seat but after I came to pay I got the message the seat was no longer available. Usually already purchased seats are marked as unavailable (already sold) in the seating plan. But not on your Website unfortunately.
Hello,
Cons:
- I installed a new app
- if I want to see the tickets you redirect me to Ticketmaster website.
- The Ticketmaster.uk is not working in my country, I need to use an vpn or to arrive in UK to use the website!
Pro:
The purchase was smooth
The website interface quality good
Thx
I believe this service excels at providing tickets and often offers better deals compared to others. However, it's unfortunate that their customer support disappears right after the event, and if you encounter any issues, they won't guide you to the right place for assistance.
I purchased a ticket for a concert in Warsaw, but it was cancelled twice on short notice. I had to travel to Warsaw twice and incur hotel expenses. The service suggested I request a ticket refund, but the venue was closed. I am still waiting for the reimbursement for my ticket.
Unfähiger Anbieter "Ungewöhnlicher Datenverkehr festgestellt
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I had a positive experience overall, but I did experience a timeout the first time, which was unusual for me. Currently, I’m going through a tough time after my long-term partner unexpectedly announced our separation, revealing she had been involved with my former close friend for two years. It was a shocking turn of events, and now I’m faced with the challenge of rebuilding my life. In that moment of confusion, I timed out just as I was about to finalize my purchase.
I have been attempting to obtain a refund since I fell ill on the day I was scheduled to go. I have heart issues and other health concerns. When I contacted customer service, they only informed me that I needed to complete a form. I expressed my difficulties with this, but I received no assistance. I tried to fill out the forms, yet there has been no response. I also had insurance for my ticket.
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See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events.
If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com See more
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