krogers.com

1.9
1.9 Based on 61 reviews

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Average Rating

1.9

/
5

61 Reviews

5 Star
11%
4 Star
6%
3 Star
8%
2 Star
10%
1 Star
65%

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Kroger Discriminates

I will not buy from anyone who discriminates against someone because of their political views - BYE BYE Kroger !!!

1
Date of experience: Feb 07, 2021
Mitch Lewis
Who do you think you are cancelling…

Who do you think you are cancelling your connection with Mike Lindell's My Pillow??? Are you aware that over half of the people in this country do not agree with you? We will never shop at Kroger's again nor wear the democrat mask that you demand in your stores. Too late for you to wake up, we now are sure who you are.

1
Date of experience: Jan 24, 2021
guiguitreu
jus wow

i went to ask an employee where the yams were and they said "psh ion kno" like come on are you serious 🙄

2
Date of experience: Jan 13, 2021
Vivian Patterson
I like using this place

I like using this placr. customer service is not bad! they usually have good products!!

4
Date of experience: Dec 08, 2020
Moira Cooper
Customer Service is great but unfortunately they all provide a different answer

Terrible experience using their delivery service. Placed my order with Kroger's at 10 am for a delivery window between 4 - 5 pm. At 5 pm no groceries were delivered and no call from the shopper stating she would not meet the delivery window ( this is their process). Since the groceries were scheduled to be delivered at a commercial establishment, at 5:30 the property would be locked and she would no longer have access. I called Kroger's who called her and basically tried to provide every option available to help me receive my groceries, including moving it to click it and I would come pick up the groceries myself. Now this was because it was after 5 pm and she was supposedly just starting on my order. Well, she said NO to every option Kroger's provided her with. So as a result the order was cancelled considering no one would be back in the office for a week and we were leaving for the remainder of the day. The next day I wake up to see the status of the order reflecting as "out for delivery" so I called Kroger's again, now I'm being told that the refund could take up to 48 hours. Fast forward from Saturday to Wednesday, no refund and groceries are now marked as "delivered". So of course I call Kroger's back and now they tell me 7 - 10 business days for the refund, but assure me the order was cancelled and the refund is in process. This is beyond sad, and I will no longer be using neither Kroger's or Shipt.

2
Date of experience: May 27, 2020
Betsy Long
The mini chicken wings in the deli…

The mini chicken wings in the deli department are delightful. But will be upset if they discontinue serving. lol lol

5
Date of experience: May 18, 2020
HATE

Hey, remember when you required a doctors note to wear a mask at work during the Covid outbreak? Remember how there were no tests? Remember how you did not offer sick time for employees whom thought they had covid but could not get tested? Remember how they don't qualify for sick days without a doctors note after 3 absences?. FOUL, HORRIBLE, TERRIBLE PIGS!

1
Date of experience: May 17, 2020
Jim Rogers
Do not shop online at Krogers

Placed an online order at 8:59 am . Delivery frame was 8:59 to 1pm. Received 2 text messages that the delivery time was pushed back. Last one suppose to be between 3-3:30. No delivery by 7:15pm. I cancelled order and they charged my card $92.35. Disgrace at this time when people are going through tough times.

1
Date of experience: Mar 29, 2020
Xander Rogers
This is my favorite store for groceries…

This is my favorite store for groceries and other shopping!

5
Date of experience: Jan 30, 2020
Martin Ryan
Always a fine experience here!

4
Date of experience: Jan 18, 2020

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