lambeth.gov.uk

1.2
1.2 Based on 130 reviews

Lambeth London Borough Council is the local authority for the London Borough of Lambeth in Greater London, England....

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Average Rating

1.2

/
5

130 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
95%

All Reviews

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Review Time

VL21
Disrespectful Staff Behavior

The staff I encountered were incredibly disrespectful and treated vulnerable individuals poorly. Their conduct was unacceptable, and I believe they should be dismissed for their verbally abusive behavior.

1
Date of experience: Jan 13, 2026
Lotheis72
Extremely Rude Staff Encounter

The individuals I interacted with were the rudest I've ever met. They treated vulnerable people with a complete lack of respect. These staff members should be let go for their disrespectful and verbally abusive behavior.

1
Date of experience: Jan 13, 2026
Lambeth: A Disappointing Borough

Lambeth is undoubtedly one of the worst boroughs in the UK. We pay taxes but receive no real service in return! This negligence needs to be reported to the authorities.

1
Date of experience: Jan 05, 2026
brOOly85
Violation of Privacy

A so-called "charity" betrayed the trust of a vulnerable person by sharing their private number with local social services without consent. This number was then circulated among various departments, violating privacy regulations. The individual is now facing harassment from multiple entities within the council.

1
Date of experience: Dec 12, 2025
BP18
Resident Parking Hassle

The administration for resident parking permits is the worst I've ever encountered. It functions poorly, resembling outdated technology. The parking team, seemingly consisting of just a couple of people, takes ages to respond to inquiries, and often seems unaware of how their own system works. My permit took months to approve, causing continuous stress over parking fines.

1
Date of experience: Nov 28, 2025
Morgan Walker
Website Malfunction and Poor Support

As usual, the website is non-functional. I can't log in, and attempts to reset my password are futile. Technical support requests go unanswered. When I call about council tax, the options lead me to an endless loop, and all I receive is a condescending letter about my balance, with no real assistance available.

1
Date of experience: Nov 19, 2025
Annabeth Price
Lack of Support for Vulnerable Families

I requested the council to collaborate more effectively with local charities to aid vulnerable families. Instead of finding a safe place to live, I was placed in an even worse situation. Thank you for nothing.

1
Date of experience: Nov 11, 2025
Charis
A Frustrating Experience with Local Council

The local council feels like it's operating in a nightmare. If you're stuck in this borough, I sympathize. They treat the elderly poorly and seem incompetent. I have a housing application with them, and they don’t adhere to deadlines or provide proper support for those with disabilities. Despite informing them of my son's situation after a stroke, they remain unresponsive and uncaring.

1
Date of experience: Nov 06, 2025
Theodore Smith
Unprofessional Maintenance Services

My experience with the maintenance services has been shockingly poor and unprofessional. Calls lead to endless transfers without resolution, and emails go unanswered. Workers arrive unannounced, expecting me to prepare everything, even when unwell. Each visit feels rushed, with no continuity or communication, resulting in chaos.

1
Date of experience: Nov 05, 2025
Sigmund S.
A Pathetic Council

This council is completely incompetent and dysfunctional. It's hard to believe it still operates. The complaints team seems to be run by clueless individuals, making it one of the worst in the country.

1
Date of experience: Oct 15, 2025

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Business Details

  • Lambeth London Borough Council is the local authority for the London Borough of Lambeth in Greater London, England.

  • language https://lambeth.gov.uk

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