lavanyathelabel.com

2.2
2.2 Based on 17 reviews

We want to make you feel good to look good. Every day we work hard to ensure that our designs are absolutely unique, beautiful and trendy. We make the latest f...

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Average Rating

2.2

/
5

17 Reviews

5 Star
28%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
72%

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Review Time

Billy Morgan
Horrible customer service

For exchanges, there’s no way to reach them. The contact number doesn't answer, and while they send promotional messages regularly, they do not respond to emails or calls, not even on WhatsApp.

1
Date of experience: Nov 11, 2024
Arlo Powell
Unresponsive and incredibly irresponsible!

This company is truly deceptive. We were aware that delivery could take time per their shipping policy, which stated 12-20 days. We placed our order on October 7, expecting delivery by October 27. We emailed but got no reply, and calls were cut off or unanswered. Their WhatsApp contact is also unresponsive. No tracking ID was provided, and after multiple emails, we received a generic reply 17 days later stating the same delivery timeframe. They have now shamelessly extended their shipping policy from 12-20 days to 12-30 days, leaving us with no recourse within the original timeline. Today marks the 28th day, and we still have no genuine response or tracking details. This has been the worst experience we've ever had with any brand.

1
Date of experience: Nov 03, 2024
gak_attack
Delayed order and no response

I ordered on October 31, and today is November 17. They are unresponsive, have fake followers, and seem to be scamming innocent people. I urge everyone not to buy from this brand. I still have not received any updates and have no idea if I will ever get my order.

1
Date of experience: Oct 31, 2024
Lorena Brown
Don't order from them

Don't order from them. You can't reach them about your order or any query. you will not receive any update regarding your order. you might not even recieve your order. It's not like their prices are low we are paying so much and zero reply from them. Worst Customer Service ever.

1
Date of experience: Oct 29, 2024
Claribel L.
No reply on mails, calls, msgs

They don't reply on mails, calls, msgs and the delivery time is too long.Its a total shutdown from their side after you place order.Very low professional behavior, no tracking link nothing.It's just that you have to wait for a month or more without any updated for your product.

1
Date of experience: Oct 29, 2024
Armin Vega
I loved the saree which i ordered . Value for money.

Good Quality

5
Date of experience: Apr 24, 2024
I had the worst purchasing experience…

I had the worst purchasing experience from LavanyaTheLabel. I ordered two dresses. One dress color looked dull different from the image and video and others had the manufacturing defect. I raised the concern but they were so stubborn to accept their mistake and denied to refund my amount. I parceled both the dresses on my own cost but not consideration. In addition, as per their so called policy they even dint provide credit score. Can believe such unprofessionalism.

1
Date of experience: Mar 27, 2024
Salma Carter
Pleasant colors

They have a really beautiful collection in Kurtis in pastel colors, I have got 3 from them till now, and they all look great.

5
Date of experience: Nov 16, 2019

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Business Details

  • We want to make you feel good to look good. Every day we work hard to ensure that our designs are absolutely unique, beautiful and trendy. We make the latest f

  • language https://lavanyathelabel.com

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