lavielabs.com

4.5
4.5 Based on 61 reviews

A pioneering UK-based company in skincare for almost a decade, selling our premium medical-grade skin care products to Dermatologists and cosmetologists worldwide and our target audience in the UK and USA....

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Average Rating

4.5

/
5

61 Reviews

5 Star
86%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
13%

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Kayley Thorp
I was very disappointed as I got phone…

I was very disappointed as I got phone call ref free skin care products they told me it’s free but u only had to pay £5 for delivery but unaware they taken £31 out of my bank 2 months later anyone else had this bad experience from them

1
Date of experience: Aug 25, 2025
excellent quality &service

The product is of excellent quality, it has improved my skin and is silky smooth to apply, not greasy. The custom service has always been very helpful, even suggested a few things to try, I have been using the face cream for nearly 2 years. I would definitely recommend to family and friends Delia Turner

5
Date of experience: Aug 21, 2025
customer
I’ve been using Lavie Labs for a little…

I’ve been using Lavie Labs for a little while now and I have to say, I’m really impressed. The Matinika cream feels absolutely lovely on my skin — rich but not heavy, and it leaves my face soft and refreshed all day. I’ve noticed a healthier glow since I started using it.It's as good, if not better than the Dior products I used previously.All in all, I’m very pleased with both the product and the service!

5
Date of experience: Aug 21, 2025
Mandy Dadd
The only face cream that doesn’t sting…

The only face cream that doesn’t sting my eyes and leaves my face feeling soft have been using for about 4 years now

5
Date of experience: Aug 16, 2025
Amanda
This moisturiser actually works

I have struggled for years to find affordable skin care that actually does what it claims to do. Now in my mid 50s I finally have. I started with Matinika day and night cream, it is so luxurious, but the most important thing for me, it works. After only 2 weeks I could see the difference with my wrinkles, my skin texture is softer and feels firmer with an amazing healthy glow. I also received a sample of their brightening gel, wow, I swear this little bottle is full of magic. My skin has never looked this good. Another great thing about Lavie Labs is their people, staff are an email or phone call away, they are friendly and very knowledgeable. Highly recommended.

5
Date of experience: Aug 15, 2025
Karen J
Great cream

Amazing product, was called unexpectedly and was a little sceptical however the cream is the best I've ever tried and the service is amazing. Anything I have needed I have received a prompt response

5
Date of experience: Aug 11, 2025
Emma Bird
Communication is terrible

I have had no reply after contacting lavie labs to cancel a subscription!

1
Date of experience: Aug 07, 2025
Raismall Hands Childminding
The product was brilliant and the…

The product was brilliant and the service given by the providers was absolutely fantastic.

5
Date of experience: Aug 06, 2025
Rob is paul
The best customer service and products

I have been a subscriber to Lavie Labs for at least a year or two now. I love their products but mostly I love the customer service. Every time I've needed to skip a delivery I have emailed them and I get a same day response every single time and they have immediately stopped the delivery and refunded me. It feels personal, theyre polite (Wendy) and very accomodating. As long as this wonderful service continues, ill forever subscribe. Happy customer 😊

5
Date of experience: Aug 05, 2025
Elouche
I have a subscription I don’t want and…

I have a subscription I don’t want and it is proving very difficult to cancel it. There doesn’t appear to be anywhere on the website where you can easily unsubscribe.

1
Date of experience: Jul 31, 2025

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Business Details

  • A pioneering UK-based company in skincare for almost a decade, selling our premium medical-grade skin care products to Dermatologists and cosmetologists worldwide and our target audience in the UK and USA.

  • email support@lavielabs.com
  • language https://lavielabs.com

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