Review Time
FIRST TIME USED THIS OUTSTANDING COMPANY. ORDERED LATE ON LINE THURSDAY TWO LARGE BLACK 130 LITRE TREE PLANTERS TO BE SENT TO BOURNEMOUTH. FROM THE WORD GO THEY WERE BRILLIANT. CONFIRMATION OF ORDER ON FRIDAY. MONDAY THEY DISPATCHED AND BY 11AM TUESDAY MORNING, DELIVERED SUPERBLY TO US HERE IN BOURENMOUTH. STUNNING QUALITY OUTSTANDING GREAT VALUE PRODUCTS AND LOVELY COMMUNICATION. IF ONLY ALL COMPANIES WERE THIS GOOD. WILL DEFINITELY USE AGAIN AND RECOMMEND. TOP MARKS EXEMPLARY COMPANY THANK YOU SO MUCH DAVE & SUE BURNINGHAM BOURNEMOUTH
Olivia was professional and helpful throughout the entire experience. Her colleagues have been excellent in previous dealings with them too. Where Olivia was unsure of the technical details, she was happy to check with colleagues, which was appreciated, and she was easily accessible on the phone or via email too. Very happy with the entire LBS service, and grateful to Olivia for her personal service.
Initially the order was taken a payment one day later and despite showing availability the products were not in stock resulting in 2 weeks delay in delivery Repeated contact with after sales helped progress the order but eventually delivery was made with still 2 items missing due to an order process errorA gesture was made to compensate for the inconvenience Sarah from after sales was very helpful otherwise I would not be recommending the company to anyone I think they should review their payment procedures to hold back until they can honor the orderStanley
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LBS Horticulture providing horticultural, landscaping and irrigation supplies for over 45 years
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