leatherback.co

3.6
3.6 Based on 61 reviews

Leatherback Ltd is an electronic money institution authorized and regulated by the Financial Conduct Authority in the United Kingdom. At Leatherback, we are focused on providing multi-currency accounts and cross-border payment services to individuals, co...

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Average Rating

3.6

/
5

61 Reviews

5 Star
62%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
34%

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Leatherback has been holding on to my…

Leatherback has been holding on to my £1000 for the past 4 days without any reasons and giving me generated excuses. The money is meant for something urgent and important. Please what can I do to get my money back? I am tired and confused because I am perceived fraud/ scam now.

1
Date of experience: Apr 11, 2025
Edna J.
This is hands down the worst financial service I’ve ever used

Transaction number LB-17430173452480Leatherback is completely unreliable and unprofessional. I initiated a simple transaction, and over 24 hours later, the funds still hadn’t hit my Naira account. No real updates, no resolution — just generic copy-paste replies from support and empty promises that someone is “looking into it.”To make matters worse, they claim the money was sent, yet they can’t even provide a basic reference number so my bank can trace it. The document they attached in the app? Totally useless. No real info, no clarity — just more confusion.I’ve wasted my time, energy, and trust on this platform, and I sincerely regret ever using them. If you value your money, peace of mind, or even basic customer service, STAY AWAY from Leatherback. This is the first and last time I’ll ever touch this platform.Absolutely disgraceful.

1
Date of experience: Mar 27, 2025
Bubba
If I could give half a star

If I could give half a star, I would because one star is too high for the poor services they provided. I need my refund back; you thief, for the useless service you rendered. Transaction number LB-17422469825592.

1
Date of experience: Mar 17, 2025
Sylvester Morris
My experience was really good

My experience was really good, Rates are really good too

5
Date of experience: Mar 12, 2025
Aileen Turner
Fast and reliable

They are fast and reliable and trustworthy in sending money from one country to another and specifically they don't delay in work and they make things easier for me

5
Date of experience: Mar 09, 2025
arkke
Top notch customer service

Customer service was great thanks to chinenye

5
Date of experience: Mar 04, 2025
Odette Price
Not leatherback.co anymore

Not leatherback.co anymore, I called them leatherfraud.coI receive wages as a freelancer into my USD account owned by Leatherback. immediately they freeze my USD account and converted my money to Naira into the NGN account and transfer it to Rexel Limited Operating, Globus Bank Nigeria, account number 1000217519I sent them an email why did you enter my leatherback account to transfer my money from my to a fraudulent account called Rexel Limited Operating account.Immediately they disable my account and said they will return the money back to source. Ask leatherback, the money that has been converted USD into Naira and send to Globus Account how can you return such money to USD and sent back to source.I have reported to the police. They are after them.

1
Date of experience: Feb 07, 2025
Carsten Iversen
Great platform

Great platform

5
Date of experience: Feb 06, 2025
Melissa Walker
My onboarding experience on January…

My onboarding experience on January 14th was seamless all thanks to your great team and it’s been a great experience ever since

5
Date of experience: Jan 14, 2025
Elmo S.
Scammers / Fraudsters

when they said they are reversing your payment . your money is being sent to this account. Clearbank,  Account name: leatherback ltd, Account # 00000030 bank: i asked why are you sending my money to that account , she will ignore and wont reply my message any more till this days, since November 2024, these criminal took my money and refused to refund it back to payment source. -----------------------------------------------------------settlement account and since November last year, up till today my payment into leatherback, you stole and remitted into your other operating account hasn't been returned or reversed to the payment source up till today. I will advise everyone not to listen to this fraudulent scam Company. they are criminals and will transfer your hard earned money into their own accounts

1
Date of experience: Nov 26, 2024

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Business Details

  • Leatherback Ltd is an electronic money institution authorized and regulated by the Financial Conduct Authority in the United Kingdom.
    At Leatherback, we are focused on providing multi-currency accounts and cross-border payment services to individuals, corporate and enterprise client.

  • email help@leatherback.co
  • call +441156830002
  • language https://leatherback.co

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