leatherback.co

3.6
3.6 Based on 61 reviews

Leatherback Ltd is an electronic money institution authorized and regulated by the Financial Conduct Authority in the United Kingdom. At Leatherback, we are focused on providing multi-currency accounts and cross-border payment services to individuals, co...

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Average Rating

3.6

/
5

61 Reviews

5 Star
62%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
34%

All Reviews

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Review Time

Odera Odezugo
The speed of payment execution is probably my favorite thing about using Leatherback. It’s not just

The speed of payment execution is probably my favorite thing about using Leatherback. It’s not just fast, it’s predictable. You can plan around it. There’s nothing worse than promising a partner they’ll get paid today and then dealing with a 3-day bank delay. We’ve avoided that kind of stress since we made the switch.

5
Date of experience: Mar 04, 2026
Odera Odezugo
The speed of payment execution

The speed of payment execution is probably my favorite thing about using Leatherback. It’s not just fast, it’s predictable. You can plan around it. There’s nothing worse than promising a partner they’ll get paid today and then dealing with a 3-day bank delay. We’ve avoided that kind of stress since we made the switch.

5
Date of experience: Mar 04, 2026
ajibade seun
Leatherback is the most reliable…

Leatherback is the most reliable cross-border payment app I have used. Their rates are highly competitive and fair. I will encourage you to try them out

5
Date of experience: Mar 02, 2026
Adewale Odusanya
Very poor service and rude customer relations

Very rude customer service. No direct response to my questions just some vague, generic copy and paste responses. I have asked for reversal of my fund back into my naira account. I will not recommend them for any serious transaction

1
Date of experience: Nov 22, 2025
Akinyinka Moyosorw
The anger and regret I feel right now.

The anger and regret I feel right now.This will be the last time using this app, can never be used for emergency purposes.Terrible service experience.Good job making me stranded.Customer service responds rubbish and no number except emails.Anything rating below 1 Good rate never use for emergencies transactions.Waiting for over 72hours

1
Date of experience: Nov 16, 2025
James Env
Unreliable GBP account

GBP account not working from 13th Nov 2025 till date, made me lose money from companies and they require I change my bank, other than Leatherback. They called it "unreliable institution".

1
Date of experience: Nov 14, 2025
Kazeem
Since I started using this company for…

Since I started using this company for the past one to two months, I haven’t had any issues until recently. Two weeks ago, I made a payment in naira to the provided account, but the corresponding pounds were never sent. I contacted customer service, but they have only been giving me copy-and-paste responses with no real solution.I’m extremely frustrated because this payment was meant for my cousin’s school fees, and the school has now deregistered her portal due to the delay. I’m honestly fed up—I don’t understand why a Nigerian company are like this

1
Date of experience: Nov 12, 2025
Kelvin Enoma
If you love yourself or need to use…

If you love yourself or need to use money urgently, don’t dare use leatherback, it’s an advice

1
Date of experience: Aug 27, 2025
Medea Carter
Frozen account issue

Very helpful and straightforward

4
Date of experience: Jul 22, 2025
Rupert
Right from the onboarding stage till…

Right from the onboarding stage till date, the courteous and professional culture permeates all you do. Your customer centric attitude is very commendable and reassuring.

5
Date of experience: Jul 07, 2025

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Business Details

  • Leatherback Ltd is an electronic money institution authorized and regulated by the Financial Conduct Authority in the United Kingdom.
    At Leatherback, we are focused on providing multi-currency accounts and cross-border payment services to individuals, corporate and enterprise client.

  • email help@leatherback.co
  • call +441156830002
  • language https://leatherback.co

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