Name: leely.co.uk
Telephone: 000000000
Rating: 1.6

Garrett Guest

Frustrating Shipping and Communication

I ordered a dress and paid $26.99 for shipping, expecting a 5 to 7-day arrival. After my purchase, I learned the dress would take up to 15 days to make and an additional 15 for shipping. I attempted to contact the company multiple times without any response. I feel misled and extremely disappointed, having lost $155.99 so far and still waiting for a reply. I need a refund.

Date of experience: Jan 01, 2026

Juno S. Guest

2 months ago

Misleading Shipping Information

I ordered a dress and paid $26.99 for shipping, expecting it to arrive in 5 to 7 days. After payment, I learned the dress needed to be made, which could take up to 15 days, plus an additional 15 for shipping. I was shocked by the extended timelines. I reached out to the company multiple times via email and social media, but received no response. I feel deceived and have lost $155.99. I'm still waiting for a reply and need a refund.

Date of experience: Dec 31, 2025

Lewis Morgan Guest

2 months ago

Sizes Run Small

I ordered a dress for my partner in a U.K. 14, but it arrived more like a U.K. 10. The returns process feels like navigating an obstacle course, and I regret not researching beforehand. I won't be ordering again and suggest shopping elsewhere.

Date of experience: Dec 29, 2025

xXMauroGam3rXx Guest

2 months ago

Excellent Customer Service

I worked with the representative regarding an issue with my delivered items. They arrived quickly from the USA to the UK, and the response was both professional and prompt. We found a solution swiftly.

Date of experience: Dec 29, 2025

Tori Barnes Guest

2 months ago

Unsatisfactory Quality

The quality was disappointing, and nothing resembled what was shown on the website. I would recommend avoiding this company.

Date of experience: Dec 19, 2025

bowled Guest

2 months ago

Sizing Issues

My partner ordered me cowboy boots that took two weeks to arrive, but the sizing was terrible. I'm a U.K. size 8, but they hardly fit, more like a size 6. My partner has reached out multiple times without any response, and I'm worried they won't be replaced in time for Christmas.

Date of experience: Dec 12, 2025

Jacqui Cooper Guest

2 months ago

Stunning Apparel

The representative went above and beyond to resolve my refund issue, ensuring I was satisfied with the outcome.

Date of experience: Dec 09, 2025

Val Butler Guest

2 months ago

Do Not Buy From This Company

Avoid purchasing from this company. Despite its name suggesting a UK base, it operates from China. I spent over £200 on two dresses, but they were unsatisfactory, and returning them cost me £36 in shipping. The return address provided was nonexistent, and they refuse to accept the dresses back. I've wasted £200 and caution others to steer clear.

Date of experience: Dec 05, 2025

Alexandra Ross Guest

3 months ago

Avoid This Company

Steer clear of this company. I ordered a velvet dress on December 3rd, 2025, and received it on December 22nd, 2025. The quality was poor and not as advertised, with no return policy in place. I lost £117.88 due to their misleading practices.

Date of experience: Dec 03, 2025

Lawrence Hughes Guest

3 months ago

Never Use This Service

I never received my dress despite emailing 21 times. The company suggested I call the police and send a photo of my empty porch. This is absurd! Avoid purchasing anything from here.