robertgatwardjewellers.co.uk

4.8
4.8 Based on 80 reviews

Visit Robert Gatward Jewellers for the most exciting and high quality jewellery and luxury watch brands you have ever laid your eyes on. We specialise in the best value and most beautiful engagement rings and wedding rings with quality that is found on ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

80 Reviews

5 Star
94%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Jacqueline Elizabeth Horne
I knew what I wanted and this watch is exactly what I wanted. The price was good. The service was e

I knew what I wanted and this watch is exactly what I wanted. The price was good. The service was exceptional. My parcel was protected very well. It arrived when I was told it would and in pristine condition. Thank you very much Robert Gatward.

5
Date of experience: Feb 18, 2026
Jacqueline Elizabeth Horne
Fantastic Service

I knew what I wanted and this watch is exactly what I wanted. The price was good. The service was exceptional. My parcel was protected very well. It arrived when I was told it would and in pristine condition. Thank you very much Robert Gatward.

5
Date of experience: Feb 18, 2026
michael byrne
A very simple online process

I ordered my new Tudor FXD GMT online and found the process really easy. I called the morning after as I had some questions and received really helpful guidance. The day after my new watch arrived and I’m thrilled. I would recommend Robert Gatward Jewellers as my experience has been extremely positive

5
Date of experience: Feb 16, 2026
Ozgur
Very good customer service

Rolex representative in Windsor store was extremely kind and helpful in listening to my interest, and was able to accommodate my needs. With this level of service, I decided to switch to RG for my future watch purchases. Recommended to all.

5
Date of experience: Feb 14, 2026
Mr D Tridini
Excellent Service

From my initial enquiry right through to collecting the watch, the entire experience was outstanding. The team were incredibly friendly, professional, and genuinely helpful at every stage. Communication was clear, everything was handled smoothly, and I felt completely confident throughout the process. I wouldn’t hesitate to recommend them and will definitely use them again in the future.

5
Date of experience: Feb 12, 2026
Gill
This was my first time using Robert…

This was my first time using Robert Gatward Jewellers. I ordered a watch online, I was a little apprehensive as it was an expensive item. I rang the store and was given reassurance and the item was dispatched the same day and arrived within less than 24hours by recorded delivery and with a full tracking service The watch is perfect and I would definitely recommend and would not hesitate to use them in the future

5
Date of experience: Feb 12, 2026
Lee Robinson
Fantastic customer service

Fantastic customer service, very knowledgeable friendly staff & service with a smile. The coffee was good too..

5
Date of experience: Jan 31, 2026
Sullivan
This was our third visit and purchase…

This was our third visit and purchase from Robert Gatward Jewellers. Duncan and all the team made us feel so very welcome, the champagne was flowing and he made the purchase of our wedding and engagement rings so very special. David & Sally

5
Date of experience: Jan 31, 2026
Melvin Keyzor
As soon as you walk through the door…

As soon as you walk through the door you are greeted with a warm smile makes buying a watch from them a great experience with the professional staff the knowledge and professionalism they take time to explain every aspect of the watch you are buying, would highly recommend them to my family and friends keep up with the good work and hopefully seen you soon

5
Date of experience: Jan 28, 2026
Lewis Arthur
Professional

Professional, knowledgable and friendly personal service from all members of the team. I really felt that the was a genuine desire to get to know me as an individual as well as a customer..

5
Date of experience: Jan 27, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Visit Robert Gatward Jewellers for the most exciting and high quality jewellery and luxury watch brands you have ever laid your eyes on.

    We specialise in the best value and most beautiful engagement rings and wedding rings with quality that is found on rings twice the price with a compassion to match.

    Shop with us to find huge names such as Pandora, Rolex watches, Tudor watches, Thomas Sabo and Links of London to name just a few.

    Before anything else we specialise in top class, industry leading customer service that no other jewellery shop can even compare to, on and offline. Visit our website and be in no doubt that you have found your own personal jeweller with a individual touch that goes above and beyond any other service you have received. We offer free delivery on all items, a no-quibble returns policy and phone/email support six days a week so we can always answer your questions quickly.See more

  • email info@robertgatward.com
  • call 01235849239
  • language https://www.robertgatwardjewellers.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More