Review Time
The things I heard online about this company made worry after I ordered my glasses. Honestly though it was really easy to place my order and it was like 20days before I got my glasses I think but they fit perfect and look perfect. I love the transition on them and the style. I get a lot of compliments on them as well. The frame I chose was the James Oro Hydras
The things I heard online about this company made worry after I ordered my glasses. Honestly though it was really easy to place my order and it was like 20days before I got my glasses I think but they fit perfect and look perfect. I love the transition on them and the style. I get a lot of compliments on them as well. The frame I chose was the James Oro Hydras
Thank you from the bottom of my heart! I sent some frames to have Rx lenses made for my son. He is a US Marine and needed these lenses in a hurry to take with him on a mission. I placed the order online and put a note in the “comments” section that we needed these lenses fast. Your team delivered! THANK YOU! His glasses are being delivered to me today and I will be overnighting them to Twentynine Palms.
glasses shipped over a month after placing the order with no communication in between. Once shipped they failed to enter something correctly in ups and the package was returned to them. no way to contact in order to get a response. you just have to email a box that doesn't respond. Currently out $900, can't see, and feel its best to warn everyone to stay away from this company unless it's your only option.
Needed contacts in a rush, found Lensabl and gave them a try. Original delivery date stated 2-5 business days but Will from Lensabl reached out letting me know my order was already processed and should be able to process for next day shipping!! Would definitely order from them again and once again just want to shout out to Will for the amazing customer service and experience ordering from them. Thanks!
I filled out the paperwork online, including my prescription and paid. They sent a box which I mailed back on. Nov18. I didn’t hear from them for a week so wrote them. They replied that they received my frames but not the prescription. I emailed the prescription again. Another week and I heard nothing. Wrote again and they responded they received it. With many times going back and forth, I finally received my sunglasses a month later. Customer service responded but only when I initiated an inquiry. I do like the lenses but thought they should have been emailing that they didn’t receive the prescription and the progress that was being made. If I hadn’t contacted them, I would still be waiting.
Lensabl took my old frames that had badly damaged and scratched lenses and they expertly created new lenses using my progressive prescription and they did an excellent job! They are better than lenses I have paid triple the price for!I am so happy with them and I get to keep the frames I really like!I will definitely use them again!
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