Name: lensfactory.com
Telephone: 8006045062
Rating: 4.6

Ed & Susan van Aalten Guest

Given that I have a fairly difficult prescription and in tri-focal and drill mount, I was wonderfull

Given that I have a fairly difficult prescription and in tri-focal and drill mount, I was wonderfully pleased with the quality and accuracy of the lens placements. Excellent job, no adjustment required right out of the box.

Also, the price was an incredible savings.

Date of experience: Mar 02, 2026

Mariah Howard Guest

1 month ago

Customer Support Exceeded Expectations

The support team was truly outstanding. I consistently received prompt and polite replies to my questions. This was the most crucial factor for me.

Date of experience: Jan 06, 2026

Jamie Pitner Guest

4 months ago

You did a great job

You did a great job. The only issue was the number on the lenses are odd.. but can’t really see them when wearing them. Liked everything about the process and quick turn around!

Date of experience: Oct 23, 2025

Maisie Meade Guest

4 months ago

Very professional company always knows…

Very professional company always knows what’s right

Date of experience: Oct 23, 2025

Bnobycomcast.net Guest

4 months ago

My glasses were delivered quickly and…

My glasses were delivered quickly and they are just what I need. I haven’t seen this well in many years. Thank you for such great service.

Date of experience: Oct 21, 2025

G Fuentes Guest

4 months ago

Quick turn-around service

Quick turn-around service. I had a question that was quickly answered by the online, support team.

Date of experience: Oct 20, 2025

Tom Cummings Guest

4 months ago

Great product

Great product. Excellent customer service staff provided unsolicited feedback throughout the process.

Date of experience: Oct 17, 2025

DM Guest

4 months ago

Bad Situation all around

Ordered 40% grey tint, not applied. The lenses are loose in the frames. Bad quality control.

Date of experience: Oct 15, 2025

Mark Silvia Guest

4 months ago

Great Service-Great Price!

The entire process of ordering lenses, sending in frames and getting them back could not have been any easier. Very pleased with the service and the price.

Date of experience: Oct 15, 2025

Northern_Virginia Guest

4 months ago

Great experiences for all three orders over the last ~4 years.

I've been a LensFactory customer for several years. They are consistently clear with the status of my order, prompt in their response time, and priced fairly. Highly recommend.