liberty-group.co.uk

4.5
4.5 Based on 81 reviews

Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007...

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Average Rating

4.5

/
5

81 Reviews

5 Star
80%
4 Star
7%
3 Star
4%
2 Star
0%
1 Star
9%

All Reviews

Filter Reviews

Review Time

Mohammed zahoor Khan
I'm really happy whith the gas repair man and liberty gas for fixing my heating system the gentleman

I'm really happy whith the gas repair man and liberty gas for fixing my heating system the gentleman who came was really helpful and once he sorted the boiler issue out he asked if there was any problem whith the raiediaters there was 1 issue whith 1 raidierter which he sorted out thank you so much to the gentleman 👍 and to liberty gas

5
Date of experience: Feb 26, 2026
Marjorie
No solution for boiler problem

They promised to fix the boiler but came knocking early in the morning multiple times without success, leaving me cold this winter. Just a heat pump blowing cold air. This experience has been incredibly frustrating. I suggest avoiding this company, as they will keep pestering you in the mornings just to assess the problem and then leave again. It's very bothersome. Now I have to hire a real electrician and pay out of pocket.

1
Date of experience: Jan 11, 2026
Baptiste Renaud
Extremely courteous service

Extremely courteous service

5
Date of experience: Jan 10, 2026
Adam Sanders
Very satisfied

Very satisfied, someone arrived within a few hours and resolved the issue.

5
Date of experience: Jan 09, 2026
Wilfred R.
Annual Service

Everything went well; the technician was very polite and professional.

5
Date of experience: Jan 09, 2026
Raphael Scott
Outstanding service

Within three hours of reporting that my heating and hot water were not working, a technician arrived and fixed it promptly. I was very pleased with the communication and service throughout. Thank you.

5
Date of experience: Jan 09, 2026
Ian Vitale
Extremely polite and respectful

5
Date of experience: Jan 09, 2026
Kendrick F.
Gas boiler winter inspection

I didn’t receive a notification about the visit, but fortunately my partner was home. The technician performed the checks on my boiler and provided excellent customer service; he was very friendly!

5
Date of experience: Jan 09, 2026
Kyra Morris
Welcoming and efficient

Welcoming and efficient

5
Date of experience: Jan 09, 2026
Rhoda Barnes
Helpful technician

We had a technician at our property today; he was friendly and offered plenty of advice about our boiler and potential issues. Very pleased with his assistance.

5
Date of experience: Jan 09, 2026

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