Name: lifeassure.com
Telephone: 18003545706
Rating: 4.2

Wendy C. Guest

Unpleasant Experience with Information Request

We registered online to receive a pamphlet about a mobile device for a parent. They required our phone number, and when they called, they demanded extensive personal details about the potential recipient, including age, health issues, duration of conditions, and living arrangements. They refused to provide a basic brochure with pricing until we disclosed that information. The salesperson was overly aggressive, continuously highlighting special pricing for the day. Even after we clarified that we were only seeking pricing information and would consult with the parent later, the conversation grew increasingly uncomfortable, leading us to end the call. They should not need health information before we commit or have further inquiries. This was a high-pressure sales tactic with no valuable information offered.

Date of experience: Jan 02, 2026

alcalex81 Guest

2 months ago

Excessive Personal Information Required

We signed up online to obtain information regarding a pamphlet about a mobile device for a parent. They insisted on our phone number, and during the call, requested extensive personal details about the potential recipient, such as age, health issues, duration of conditions, and living arrangements. They refused to provide basic pricing information until we shared this data. The salesperson was quite aggressive, repeatedly emphasizing today's special pricing. Even after stating we were only looking for pricing details and would make our own decisions later, the conversation became uncomfortable, and we ended the call. They should not require health information before we commit or have further questions. This was a high-pressure sales tactic with no useful information provided.

Date of experience: Jan 02, 2026

Kayla Guest

2 months ago

Always Supportive

They are consistently available for me when I accidentally activate the device.

Date of experience: Dec 26, 2025

KC84 Guest

2 months ago

Sensitive Alarm System

It works really well but is quite sensitive. I accidentally set it off just by putting it on, and I had multiple false alarms while getting used to it.

Date of experience: Dec 23, 2025

Amanda Barnes Guest

2 months ago

Prompt Response to Alerts

They are very quick in responding to alert calls and always pleasant when the device goes off by mistake.

Date of experience: Dec 20, 2025

val354 Guest

2 months ago

Great Support When Alone

The alert system is really helpful when I am by myself.

Date of experience: Dec 19, 2025

Ariana Powell Guest

2 months ago

Convenient Medical Alert Pendant

I appreciate the medical alert pendant; it's easy to wear indoors or outdoors. One day, I accidentally pressed the button, and someone reached out immediately to check on me. I am very impressed with the quick response.

Date of experience: Dec 18, 2025

Babette Guest

2 months ago

No Wait Time for Calls

Our phone inquiries were answered quickly without any wait. The staff were polite, friendly, knowledgeable, and cooperative. I would recommend the service without hesitation.

Date of experience: Dec 10, 2025

BT Guest

2 months ago

High Pressure Sales Tactics Not Appreciated

I chose not to sign up due to their aggressive sales tactics, pressuring me to commit immediately with statements like, 'this price is only available if you sign up now.' They also do not provide pricing information on their website. I mentioned needing to consult another family member, but they continued to push for an immediate decision. This approach is very concerning for a company that serves vulnerable seniors.