Review Time
My experience with the service was extremely disappointing. They unnecessarily extended my bridging loan process, creating far more stress and expense than it should have involved. Instead of efficiently handling document requests, they asked for them individually, repeatedly coming back with “just one more thing.” This resulted in delays and felt like a strategy to prolong the process and increase fees. There was a lack of urgency, poor communication, and no respect for the time-sensitive nature of a bridging loan. I felt misled throughout, with no clarity on costs or timelines. If you value your time, money, or peace of mind, I strongly suggest steering clear. This was among the worst professional experiences I’ve ever had.
My experience with the service was nothing short of awful. They unnecessarily prolonged my bridging loan, making the entire process more stressful and costly than required. Instead of efficiently requesting documents, they asked for them one by one, constantly returning with “just one more thing.” This caused repeated delays and felt like a tactic to drag the process out and accumulate extra fees. There was no sense of urgency, poor communication, and a complete disregard for the time-sensitive nature of a bridging loan. I felt misled throughout, with no transparency about costs or timelines. If you value your time, money, or peace of mind, I strongly recommend avoiding this service. It was one of the worst professional experiences I’ve encountered.
We have had an excellent experience with Lightfoots Solicitors. In particular, Kate Williams has been outstanding throughout our matter. She handled a complex situation under pressure from multiple angles with professionalism, clarity, and calm.Despite very short notice, Kate was extremely quick, responsive, and proactive, keeping everything moving efficiently and ensuring we felt supported at all times. Her communication was clear and timely, which made a stressful process much easier to manage.We are very grateful for the high level of service received and would not hesitate to recommend Lightfoots, and especially Kate Williams, to anyone needing reliable and expert legal support.
Joe M from Lightfoots in Thames was fantastic - I cannot fault the service. I required an urgent appointment for documentation verification and enquired via email. Joe replied within 30 mins of my email and booked me in promptly. He was efficient, communicative and was able to promptly send all documents over to us whilst we were still there. He has truly gone above and beyond my expectations. Thanks so much Joe !
Our experience with Lightfoots couldn’t have been better. Charles explained everything very clearly and helped us to get the outcomes that we needed when putting together our will and POA. Everyone we dealt with was extremely professional and helpful and response times were admirably quick at every stage. Highly recommended.
We have just completed on our purchase , The team at Lightfoots have been efficient , helpful and extremely good in dealing with our new home purchase . We can highly recommend Melanie . The service provided to us was 5**Thank you again .
This isn’t the first time we have used Lightfoots and each time they always exceed our expectations. They are quick, efficient and always do what they say they will. Most recently Sandeep was a pleasure to deal with, extremely thorough and professional in his approach.
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Lightfoots Solicitors provide award winning legal services for individuals, businesses and lenders. Established over 170 years ago, we provide a wide range of legal services from our offices in Thame, Marlow and Princes Risborough.
Small enough to give you a totally personalised service but big enough to always have the resource and skill to deliver; we are proud to operate in a way that truly puts our clients first.
With three distinct yet complementary service lines we our with our clients for all of their legal needs, in business, in lending or in life.
Our specialist lender services division includes a full Asset Management service and bespoke lender finance solutions for banks, mortgage lenders and financial institutions across the United Kingdom.
Our business services division offers a range of services for local businesses including Corporate & Commercial, Commercial Property, Employment Law for Employers, Commercial Litigation and Agricultural.
Our life services division offers everything you would expect from a traditional high street firm including Residential Conveyancing, Family Law, Wills, Probate and Power of Attorney, Employment Law for Employees and Dispute Resolution.See more
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