Review Time
DO NOT BUY if you need legitimate Residential IPs for Amazon, eBay, or Etsy.I purchased the "Static Residential ISP" package, specifically paying a premium for consumer-grade connections. Instead, I was issued Data Center IPs (hosted by Level 3 / Lumen in Ashburn, VA).The Technical Fraud:1. I ran a WHOIS and fraud score lookup immediately. The ASN (Autonomous System Number) belongs to a Hosting/Transit provider (Level 3), NOT a consumer ISP like Comcast, Verizon, or AT&T.2. These IPs are flagged as "Data Center" in major databases like IPQualityScore and MaxMind.3. Using these IPs for any serious business (Amazon Seller Central, Shopify) results in an immediate flag/ban because they are clearly server-farm IPs, not residential homes.The Financial Trap: Since I paid via Cryptocurrency, they rely on the fact that I cannot issue a chargeback. This is a classic "Bait and Switch" tactic: advertising high-quality Residential IPs but delivering cheap Server IPs while refusing refunds.To the Management: I have screenshots of the "ISP" claim on your site and the actual WHOIS data of the IPs provided. This is a misrepresentation of the product. I demand a full refund to my wallet immediately. Until then, this review stands as a warning to others.P.S.1. On Product Classification (The Core Issue): You state that "Level 3 / Lumen" IPs are correctly classified. This is disingenuous. In the proxy industry and anti-fraud context (Amazon, Stripe, MaxMind), Level 3 is a Tier-1 Transit/Backbone provider, predominantly used for Data Centers and Enterprise hosting. It is NOT a Consumer Residential ISP (like Comcast, AT&T, or Verizon). Selling Backbone/Transit IPs as "Residential ISP" is a misrepresentation of the product. I did not request a "custom feature" or a specific city; I requested that the product match the implied market definition of "Residential ISP," which implies consumer-grade connectivity, not enterprise server farms.2. On Third-Party Databases: You mentioned you cannot guarantee results across all databases. However, when major industry standards (IPQualityScore, Scamalytics, MaxMind) flag your IPs as "Data Center" or "Hosting," the product is objectively unfit for the use case advertised (Residential/Business management). Your internal "quality scores" are irrelevant if the end-platforms (Amazon) block the ASN.3. On Cryptocurrency Refunds: The claim that crypto refunds are "impossible" due to volatility is false. A refund can be processed immediately in the stablecoin equivalent (USDT/USDC) or the original token amount at the time of the transaction. This is a policy decision, not a technical limitation.Conclusion: You have sold a Data Center product labeled as Residential. Since you refuse to acknowledge this classification error and refuse a refund, I accept that this transaction is a loss. However, regarding your comment on my review: My review will not be a "threat," but a factual documentation of the WHOIS data and ASN types provided, so other buyers understand exactly what "ISP Proxy" means in your service.I consider this ticket closed due to your refusal to cooperate.
I bought a proxy using the Cryptomus payment provider through this company, and the proxy broke down in less than a day. They couldn't fix the problem within an hour, so I requested a refund, but they claim that there are no refunds for crypto payments. They have systems that break down within a day and they don't give refunds at all. I do not recommend it.sory my bad english
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