Review Time
I've been without hot water for three weeks, relying on cold showers in winter. A gas boiler that was promised for delivery in 4 to 6 working days has not arrived, and I have no updates on its status. It's almost impossible to reach them, and their customer service is lacking. I requested a refund but have received no response. I urgently need this refund to buy a new boiler elsewhere, but my requests continue to be ignored.
I've been without hot water for three weeks, taking only cold showers during winter. A gas boiler that was promised to be delivered in 4 to 6 working days has not arrived, and I have no updates on its status. Contacting them is nearly impossible, and their customer service is inadequate. I've asked for a refund but received no response. I urgently need this refund to purchase a new boiler elsewhere, yet my requests keep getting ignored.
They claimed to have the dry washer in stock but then said there were logistical issues with the supplier, suggesting I might have to wait another month. I canceled the order and am still waiting for a refund. When I inquire, they say their finance department needs more time to process it. Now, I'm nearing two weeks of waiting for my money back. Poor service and I won’t buy from them again.
They misled me about having the TV in stock, missed delivery dates, and provided minimal updates. After months of waiting, I canceled my order. Now they don't respond regarding my refund. My experience was terrible, and I’d recommend buying from a local shop with stock or using larger e-commerce platforms that have reliable logistics.
I had a fantastic experience. The TV was very affordable and works perfectly, just as I expected. Additionally, I made an error with my postcode, and customer support promptly assisted me in contacting the delivery service. If needed, I will definitely use their website again and highly recommend them.
I ordered a fridge freezer and found the company offered the best price. The delivery time was quoted as 2-5 days. I ordered online just two days before arriving in Spain, and the fridge freezer was delivered two days after my arrival, totaling four days from ordering. In summary: excellent price, easy online ordering, and delivery within the promised timeframe.
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