lindt.co.uk

4.4
4.4 Based on 900 reviews

Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat ju...

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Average Rating

4.4

/
5

900 Reviews

5 Star
78%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
10%

Filtered Reviews

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Review Time

Mrs Miriam Karmali
The chocolate was fresh and packed very…

The chocolate was fresh and packed very well.

5
Date of experience: Sep 17, 2025
Donna Myatt
Chocolate amazing as always, shame service isn't as good.

Chocolate amazing as always. Paid for 1- working days delivery and it took a week to get here! Terrible customer service with slow and no actual response. Very very poor service from Lindt. Very disappointed.

1
Date of experience: Sep 17, 2025
carmen
It’s Lindt chocolate

It’s Lindt chocolate, what else is to say… very good despatched, good communication, fab products , unfortunately they don’t last long in my house..will have to reorder soon….

5
Date of experience: Sep 17, 2025
Charlotte Harris
Perfect Advent Calendars

Perfect Advent Calendars! Delivered in a strong box, so my calendars were perfect!

5
Date of experience: Sep 17, 2025
Dominic Sinclair
Dreadful Experience

Dreadful Experience! Tried buying their 4.5kg pick n mix box for £198. Every time I completed the flavour selection process to 100% and pressed 'add to bag' the page kept on resetting itself and clearing out all my selections. This happend about 4 times. (I was also trying to redeem my free birthday chocolates box) I tried to ring them. Couldnt get through to anyone. I tried to talk to someone on their web chat... again, couldnt get through to any real person and their web chat was of no help whatsoever. So I sent them an email. I got an auto reply saying they would get back to me within 5 working day! 5 working days??? they clearly dont give a toss about their customers. I have now cancelled my membership and will buy my chocolates from a company that does give a toss!!!

1
Date of experience: Sep 16, 2025
Mrs Carla Vasconcelos
Is the first and last time I buy…

Is the first and last time I buy online. Is missing one item from my order. I submitted a complaint two times and no reply. Very disappointed.Ticket no.#210104

1
Date of experience: Sep 16, 2025
julie
My order was totally wrong

My order was totally wrong. Did nit get anything i ordered. I'm waiting on a response from customer service

1
Date of experience: Sep 16, 2025
Anonymous
We really like a decent milk chocolate…

We really like a decent milk chocolate and this is it in bars. Bit of a treat due to the costs but enjoyed down to the last square.

5
Date of experience: Sep 16, 2025
Becky
Only half order delivered and havnt got…

Only half order delivered and havnt got back to me when filled in contact form.

1
Date of experience: Sep 16, 2025
James Maloney
Easy to purchase online

Easy to purchase online. Good members only discounts. Delivery package was good & fast.Of course chocolates are tasty!

5
Date of experience: Sep 16, 2025

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Business Details

  • Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love.

    Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.

    See more

  • language https://lindt.co.uk

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