Review Time
Total garbage how Pixlr has changed. I subscribed over October for retouching my headshots. And after adding new ones a few months, NOTHING was working. AI tools, background change, nothing. Just a faulty broken server with only info@gmail for a Support contact.
Seriously? I realize many platforms have AI now. But to cheapen on subscribers like this for PAID service is unacceptable.
Total garbage how Pixlr has changed. I subscribed over October for retouching my headshots. And after adding new ones a few months, NOTHING was working. AI tools, background change, nothing. Just a faulty broken server with only info@gmail for a Support contact. Seriously? I realize many platforms have AI now. But to cheapen on subscribers like this for PAID service is unacceptable.
The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more credits. I gave you 5 stars instead of 1 cause i know how reviews can affect a business. Please restore my credits?Salamat
Refused to give a reasonable refundI somewhat impulsively signed up for pixlr's plus subscription and quickly found out the Hard Way that the pixlr plus webpages do not support RAW photo uploads even to save a life, never mind being actually able to PROFESSIONALLY edit them.I dont understand how a web photo service can consider itself to be PROFESSIONAL if it doesn't even support RAW open source DNG, never mind my ORFs, so I cordially requested a refund of my mere 2.24 U$D, which was FLATLY and DISINGENUOUSLY REFUSED by a lame, unhelpful pixlr support email.I was provided with a stupid fine-print link to their entire Terms of Service, none of which I deem enforceable anyway, due to their SHARP and SHADY presentation of said terms, in my PROFESSIONAL opinion.david james shaver online
DMCC act 2024 'it is now a requirement by law to send a timely reminder ahead of auto renewal dates.'Pixlr have acted illegally and have taken £68.23 from my account without prior warning. Not only this but also did not warn me of a price increase either. I am awaiting an email responce and a refund!!*update* they refuse to refund and have totally ignored the DMCC Act 2024. Nice consumer care!!*updateAfter writing this I was offered a 11month partial refund , it really should have been 12 months but for arguments sake I let them have it. Good to get it sorted in the long run.
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