Review Time
Had no issues since signing up UNTILL TODAY.
Customer service are RUDE people.
I opted in to use the 2UP bet £10 get a £10 free bet & used it for 4 weeks on the bounce.
Now suddenly they didn't give me my free bet & when i questioned it they said i haven't opted in, when i checked the page the opt in button wasn't visible as I opted in previously.
Then suddenly it reappeared.
Shocking.
Phone number for £50 bonus I spoke to the guy for a few minutes liked they asked me 2 then tried to sign into my account disabled.
Stay away from here and virgin bet same company same shitty results
Terrible customer service long time to pay out worst app out of all of them and I didn’t loose anything they are fast to take but not give back
Edit thanks for what your company is useless take a look at the reviews rather than just say thanks you might find the problems with your site
Livescore bet are now running the lowest possible versions of all slot games because of tax increases set by the UK government which doesn't come into effect until April a whole 3 months before. All the games are now running at 91% on average. This might sound great but that is across all platforms. Over billions of spins. Your chance of winning anything Is virtually zero even though it is random. As someone that enjoys slots im afraid its over. I've just closed my account because of the sheer greed. Paying less to the provider for the lower rtp versions to maximise profits is a good model but not when you rely on returning customers. If people don't win they will simply go looking for a better rtp version else where. Idiots. Even the free games don't offer anything even being a regular depositer daily.
The reply below says it all. Even a pre written copy and paste reply has spelling and grammar mistakes. I even noticed yesterday, the bots replies had spelling mistakes. Shoddy outfit that will more than likely cease to exist in a few years. The reviews are bad enough now, wait until people realise the business model this company thinks will keep them afloat is basically to rip off customers. Comical behaviour.
All sunshine and roses to put your money in
Then when it's in and you do the bear impossible and win its 40 checks here, no I need this and that and this and that for 10 pound deposit and win
This needs to be authorised, 3 hours now 24 now just wait
Payments stuck on pending ever since
Clear give me your money or I will take it anyway mentality
Stay away!
I’m not sure what’s happening with the slots, but they haven't been functioning properly for the past year. It's hard to get a decent win, and the bonuses are virtually non-existent. The return to player percentage seems to be below 10%. You could deposit £100, but you might only see £4 back if you're lucky. I used to enjoy this platform, but it seems like changes have been made to the games, and they no longer pay out. It might be better to try another option where you at least get some bonuses.
The markets offered by the service are top-notch. The in-play options are impressive, and the casino provides great entertainment. The staff and team associated with the platform set a standard that all bookmakers and casinos should aspire to. Customer service is unparalleled; the review team reaches out monthly to understand customer experiences and identify areas for improvement. If you encounter a streak of bad luck, the team is always there to provide support and help you get back on track. Truly exceptional.
The markets provided by the service are outstanding. The in-play options are well-executed, and the casino is enjoyable for leisure. The staff and team around the service set an example that all bookmakers and casinos should follow. Customer support is unmatched, and the review team checks in monthly to gauge customer experiences and explore ways to enhance the service. If you've faced a rough patch, the team is always ready to assist and help you get back on your feet. Truly unmatched.
Avoid this site unless you want to lose everything you have. I just closed my account. The casino games appear rigged, and there are no return-to-player rates on any game. Don't fall for claims about random number generators; they're just excuses for robbing players.
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