Review Time
Very good customer service! I ordered on ebay samsung watch and came with a problem on the screen, and I replied back to customer service which resolved my issue in no time by sending me a replacement. I am happy with this purchase.
I purchased a re-conditioned iPad from Londonmagicstore. I had a problem with it (probably of my own making)! On contacting the team at Londonmagicstore they sprang into action. Problem sorted. Can I say the professionalism and quick response was so much appreciated. Thank you for delivering exceptional service and your commitment to excellent customer satisfaction is truly commendable. Thank you.
Amazing customer service - especially these days, where it's usually "we've got your money, so not going to respond to any emails" which makes a very pleasant change! A delight to deal with!I had a few issues - all of my own making, I must add! - but their customer service is second to none! Speedy replies and very willing to help me get to a HIGHLY SATISFACTORY resolution.I can highly this company and their staff - would definitely use again when the need arises :-)
Purchased a battery and on arrival it was the wrong one, my fault by the way, anyway contacted the London magic store, and my god what a service, they went out and got the right battery for my phone as they didn't stock it, and it has arrived in less than 24hrs, honestly it company's like this that really show the true back bone of our country, above and beyond, thank you again the London Magic Store, all I can say is they really do ! do MAGIC.
I purchased a old phone from Londonmagicstore. On inspection the phone was in a next to new condition, no scratches on screen or back. I needed to contact the company to iron out a slight issue and they responded very quickly and left me a very happy customer.
I recently wrote a review of this company giving a 1 star and reasons why. I am delighted to be able to change my rating to 5 star as the company reached out to me immediately and resolved the issue. I was so impressed with the customer service I received which was unexpected but credit where credit is due, the were prompt and courteous. In light of that I would definitely shop in this store again.
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