Review Time
I strongly encourage families to thoroughly research reverse mortgages before allowing elderly parents to move forward with one. Our experience was extremely stressful and financially damaging.
We felt that the terms were not explained clearly, and the long-term consequences were much more severe than we initially understood. After our parent passed away, the company moved very quickly to recover the loan balance, and we felt significant pressure even before the probate process was complete.
This created additional emotional and financial strain during an already difficult time. I would urge anyone considering a reverse mortgage to consult an independent financial advisor and fully understand how repayment works after the borrower passes away.
Please proceed with caution and make sure your family understands every detail before signing anything.
It was a long, dragged out process of 7 months. Yet, I'm five starring because Longbridge and my loan officer ...Jerry Auippa...stuck with me through some illogical **** caused by the appraiser that we couldn't get around. And this is with me having been a mortgage underwriter decades ago.
Another good thing about Longbridge is that they service the loans they make. No sudden change of servicer and opportunities for a bad transmission.
The one person that I had a good relationship with while handling the sale of our house after the owner passed away was Tiffany Haluska. I would strongly recommend your company have one person that the seller can talk to you! Some days I received mixed messages, and incorrect information , during a very stressful time!
Thank you again to Tiffany who deserves 5 stars!
Jenna Dehn & Diane Pang
John Young was responsive and very knowledgeable. Because of the unusual circumstance of the HOA where I live contains both patio homes which are connected and single-family homes, there were a few more hoops to jump through, but John made it very easy. Would highly recommend.
The individuals I interacted with at the company were fantastic and straightforward to collaborate with. My loan officer was very professional, making the process effortless and stress-free. I truly value how the company managed my account and ensured a seamless transaction. I highly recommend this service for mortgage assistance!
The representative was diligent in assisting our family to prevent our elderly parents' house from going into foreclosure. Even though our parents were reluctant to accept their challenging circumstances, the support team guided us through the process, allowing us to act as a point of contact and ensuring the property did not face foreclosure. This approach gave us the necessary time to sell the home and relocate our parents closer to their children. We are truly thankful for their dedication and professionalism.
I had a fantastic experience with the company. My loan officer was truly outstanding. He is highly knowledgeable about all aspects of reverse mortgages and the financial market. Additionally, he was very friendly, making our phone conversations enjoyable. The local appraiser was also impressive, providing an estimate that closely matched our initial expectations for the property value, indicating her familiarity with the market. We did encounter a minor paperwork issue due to a misunderstanding by one of the underwriters. However, considering the complexity of a reverse mortgage and the necessary government involvement to protect homeowners, it's understandable that some paperwork challenges may arise, potentially prolonging the loan finalization. My loan officer was excellent in navigating this process and played a key role in resolving the misunderstanding we faced. Overall, my experience was very positive, and I am incredibly thankful for the reverse mortgage, which will allow for the restoration of my historic home. Many thanks to the company and the expertise of my loan officer, who was crucial in making this loan happen within a relatively short timeframe.
Melissa Tofighi was wonderful she really helped us get through a process that can be complicated at times. Melissa and Jeanmarie Bostick took the time to explain the process and whenever i had a question they responded in a most timely manner. Melissa and Jeanmarie's very upbeat and positive attitude was reassuring and kept me upbeat and positive as well. Melissa saw me as a person and not just a mortgage to close. She took the time to know me and help me through all of it.
Longbridge Financial from the first person I talked with to Jason M, and all others I talked wit I felt everyone truly cared for my situation and were extremely helpful making a somewhat stressful process easy. Jason made sure I understood everything and helped me through the process. Jason understood when I had to put off my appraisals because of health problems I was having. I trust Longbridge Financial and would highly recommend them and specially Jason M. to any family or friends.
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At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. Our knowledgeable team is here to answer your questions, guide you through your options, and help you make an informed decision that supports your unique goals. To learn more, give us a call at 855-523-4326 or visit our website: longbridge-financial.com.
NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ, 07652. For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: longbridge-financial.com/licensing. For CA consumers: For info about our privacy practices, please visit longbridge-financial.com/privacy. Licensed Mortgage Banker-NYS Department of Financial Services -in-state branch address 6161 South Park Avenue Room 2, Hamburg, NY 14075. Longbridge is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage loan applications for properties located in the State of NY will be accepted through this site. Longbridge is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://longbridge-financial.com/licensing/texas-state-licensing-information/. See more
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