Name: minibricks.co
Telephone: 000000000
Rating: 1.0

Al Guest

Extremely dissatisfied with the order process

It took forever to receive my order, and when it finally arrived, I got completely different items than I selected! The customer service was dreadful; I only dealt with an automated system. The problem was never resolved, which ruined my Christmas gift plans, and I still haven't received a refund. I'm out over £60 for items I never received. This has been a terrible experience.

Date of experience: Jan 04, 2026

Eden Morgan Guest

1 month ago

Fraudulent experience

Fraud! My situation mirrors others. I haven't received my order, and the shipping is stuck in customs. I placed my order for a Christmas gift weeks ago. Avoid this site.

Date of experience: Jan 03, 2026

Romilda Foster Guest

2 months ago

Terrible customer support

The customer service is the worst I've ever encountered. I ordered in November, expecting delivery by Christmas. After weeks of waiting, my order hadn't even been processed. I received an automated email promising a human response, but nothing followed. I left a review elsewhere and got another bot apology telling me to reach out again. Total scam.

Date of experience: Dec 22, 2025

Billy Carter Guest

2 months ago

Missing instructions and unresponsive support

After waiting three weeks for a Christmas gift, the set arrived without instructions or a QR code. I received no replies from their email support, which is my only option. I couldn't obtain a refund, return label, or instructions, so I had to dispute the charge with my credit card.

Date of experience: Dec 17, 2025

Cole Bell Guest

2 months ago

Complete scam of a service

This service is a total scam. I ordered weeks ago with no updates. When I threatened to cancel due to no dispatch, they suddenly shipped the item. Still, there's no sign of it, and the tracking shows nothing. Customer service is non-existent. They appear to be paying for positive comments on social media. Avoid at all costs.

Date of experience: Dec 17, 2025

Ember Ross Guest

2 months ago

No shipping info after two weeks

I placed a pre-order over two weeks ago and have yet to receive any shipping confirmation or tracking info. I understand pre-orders may take time, but communication has been lacking, and I’m unsure if my order will arrive in time for Christmas. I hope the seller can clarify order statuses and improve their communication.

Date of experience: Dec 16, 2025

Zexeed82 Guest

2 months ago

They take your money but have no stock.

They charge your money immediately but deliver nothing. They seem to lack stock. Based in Prague, they're practically unreachable. They send apology emails if you persist, but still no product in sight.

Date of experience: Dec 08, 2025

Jon Baker Guest

2 months ago

Warning: Unreliable seller!

I ordered three items on December 3, but the site warned of potential delays due to holiday demand. Now, it's January 2, and I still haven't received anything. I will not order from them again and won't recommend them to anyone.

Date of experience: Dec 03, 2025

Zack Taylor Guest

3 months ago

Received the wrong items, no resolution or refund.

It took weeks for my order to arrive, but instead of what I ordered, I got completely different items! The customer service was terrible, as I only received automated responses. The issue was never addressed, ruining my Christmas gift plans, and I still haven't received a refund. I'm out over £60 for items I never got. Very disappointing.

Date of experience: Dec 01, 2025

Dicky Price Guest

3 months ago

If I could give zero stars, I would.

I wish I could rate this company zero stars. I placed my order almost a month ago and can't get a real person in customer service to respond. The gift won't arrive for Christmas. DO NOT ORDER FROM THIS SITE.