Name: loudcup.com
Telephone: 000000000
Rating: 3.9

Lincoln Sanders Guest

Order not received

I never received my order; customer service mentioned it was lost in transit, though I doubt it ever reached them. The tracking shows a number but no updates. They refunded my order, so I'm satisfied with the overall experience.

Date of experience: Oct 29, 2025

Nexio8545 Guest

5 months ago

Disappointing experience overall

I placed my order on August 30, 2025, but it wasn’t shipped until September 12, 2025. The website claimed 2-day shipping without indicating the cups were backordered. My package arrived on September 16, 2025, missing one of the three cups I ordered. When I contacted the company, I was told that cup was also backordered and wouldn’t be restocked until the end of September, and I was asked if I still wanted it. The website is misleading regarding product availability and shipping times. On a positive note, my athlete enjoys hearing me in the stands, which brings a smile to his face. However, this has been a frustrating experience overall.

Date of experience: Sep 17, 2025

Ford Parker Guest

6 months ago

Absolutely love my loud cups

I adore my loud cups! I've bought some for friends, and they love them too. The cup is loud enough for everyone to hear and is perfect for both hot and cold drinks. The second version is even better than the first. Personally, I own both, and they are my favorite cups. I LOVE LOUD CUP!!!

Date of experience: Sep 09, 2025

Craig Lawlor Guest

6 months ago

I received my loudcups on time and…

I received my loudcups on time and excellent customer service!! Thank you very much!

Date of experience: Sep 02, 2025

A's coupons Guest

6 months ago

Cheap plastic and 30% restocking plus shipping for returns …

LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable. Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging." Crappy. Do notpurchase

Date of experience: Aug 23, 2025

Todd Guest

7 months ago

BEWARE...Ordered my cup over 2 weeks ago

Ordered my cup over 2 weeks ago from their site and still has not shipped. I have sent emails but only receive AI generated response. You can not get in touch with a human being. Very disappointed in this company.

Date of experience: Jul 27, 2025

Arnie Patterson Guest

9 months ago

FALSE ADVERTISEMENT

BEWARE! DO NOT BUY FROM LOUDCUP. THEY DO FALSE ADVERTISEMENT IN THEIR ONLINE SHOP. They have the worst customer service and shipping. I paid for expedited 3-5 day shipping and did not receive my order that i paid extra! For a Canadian based and owned company, they have their products shipped from US. Their solution to my order is to refund the shipping. As if that's going to turn back time for me to use the cups and cheer on my kids match.