louis.eu

2.2
2.2 Based on 10 reviews

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!...

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Average Rating

2.2

/
5

10 Reviews

5 Star
30%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
70%

All Reviews

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Review Time

Gaylord Foster
Terrible experience – stay away.

Terrible experience – stay away. I was hit with an unexpected charge of £58 just for delivery to my home, with no prior warning. Additionally, accessing the tracking number incurs a fee of £1 each time, which feels intentionally misleading. When all these hidden fees are considered, the total cost exceeds that of purchasing a similar product locally, making this transaction pointless. Customer support has been slow and unhelpful, providing generic responses without any real solutions. It's nearly 2026, and I still haven't received my order. This has been a frustrating and stressful ordeal. I do not recommend this service to anyone.

1
Date of experience: Dec 29, 2025
Charlie Ross
Very disappointing experience

Very disappointing experience – stay away if you can. I was hit with an unexpected extra charge of £58 just for delivery to my home, with no warning before I made the purchase. Additionally, accessing the tracking number costs £1 each time, which feels intentionally misleading and unacceptable. By the time all these hidden fees are added, the overall cost is higher than buying a similar item locally, making this purchase pointless. Customer support has been slow and unhelpful, sending generic replies with no real solutions. It's almost 2026, and I still haven't received my order. This has been a frustrating and stressful experience. I do not recommend this service to anyone and will never order from them again.

1
Date of experience: Dec 29, 2025
Krista W.
Excellent shopping experience

The jacket I ordered was fantastic. The price was reasonable and the shipping process went smoothly. I highly recommend this shop and will definitely order from them again in the future.

5
Date of experience: Oct 02, 2025
Brock P.
Avoid at all costs!

Avoid at all costs! I purchased a visor and have been dealing with their incompetence for six months. They sent me the wrong items multiple times and are demanding payment for things I never ordered. It feels like a complete scam!

1
Date of experience: Nov 11, 2022
BobLennonProof
Misleading advertising and poor service

They advertised a visor for a specific model, but it did not fit. They only offered a partial refund and wanted the item returned without covering the shipping costs, leaving me at a loss. This was entirely their error due to incorrect advertising on their site and invoice.

1
Date of experience: Aug 18, 2022
Elijah A.
Terrible company! Stay away!

Terrible company! Their customer service is useless! They are selling out-of-stock items and constantly telling lies. The customer service is arrogant and worthless! Avoid this company at all costs!

1
Date of experience: May 27, 2022
Colby Morgan
Horrible experience!

Purchased a helmet, but it was delivered carelessly in heavy rain, with the package left in a terrible state. When I contacted customer service, they told me to wait, claiming it wasn't their fault. I paid for the product and delivery, so it is entirely their responsibility. I will never do business with them again, so think twice before ordering anything!

1
Date of experience: Mar 10, 2022
Wesley Barnes
I highly recommend them

This is my second purchase from them. I received exactly what I ordered, and the shipping was fast and reasonably priced.

5
Date of experience: Jan 23, 2020
Barry Kelly
Great product, but too much junk mail

The delivery and product were excellent, but I received way too much junk mail along with my order. I've gotten at least three more booklets since then, plus numerous emails. Not many companies still send physical mail, especially with the internet around!

1
Date of experience: Mar 11, 2019
Saul Price
Fantastic service

Fantastic service. Fast delivery. I will definitely shop with them again!

5
Date of experience: Aug 16, 2017

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Business Details

  • Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!

  • language https://louis.eu

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