Review Time
I have to say.. I was extremely concerned after I ordered my personalized Lego people from Lovbrick because I bought it before I saw the reviews on trustpilot. BUT the sent me exactly what I ordered plus two extra kitty cats that I didnt order as a bonus! The names and writing I requested in the order were also spelled correctly exactly what I ordered! I am pretty surprised! Now... it did take quite a while to arrive... about a month after I ordered it but if thats the worst that happened considering the other reviews I read then I am ok with the wait! Lol!
I have to say.. I was extremely concerned after I ordered my personalized Lego people from Lovbrick because I bought it before I saw the reviews on trustpilot. BUT the sent me exactly what I ordered plus two extra kitty cats that I didnt order as a bonus! The names and writing I requested in the order were also spelled correctly exactly what I ordered! I am pretty surprised! Now... it did take quite a while to arrive... about a month after I ordered it but if thats the worst that happened considering the other reviews I read then I am ok with the wait! Lol!
Was very concerned after buying due to the bad reviews and the overall description across the internet of it being a scam. Not to mention all the reviews on the website being fake because every reviewer had a Shakespearean name, not one had a normal name.However, it did arrive, with all the pieces I specified. It isn't true lego, so some parts do not fit well and need to be superglued. And the transparent box piece came cracked because there was no protective packaging. But nonetheless, it came with all the parts and looks very romantic! Very surprised, I almost had my bank file a fraud claim after I saw the negative reception to the website.
Missing arms on Lego man meant I had to source my own arms from my friends kids so I could provide the gift. I sent an email about the issue, then a follow up 1 week later. They replied almost a week after my follow up and are sendng me the missing items despite me telling them I had to give the gift within a few days.Really poor service. DO NOT USE
I ordered from Lovbrick January 27th naively assuming it would arrive within the 2 week window. It’s Valentine’s Day today. I tracked my package and it has traveled across the globe, I’m glad it got to see the world but I was left embarrassed because all my GF got was a card and an excuse. If it shows up I will have no use for it. I contacted support but I’m getting radio static. Just save yourself the headache and don’t purchase from this Chinese company….should’ve just got her flowers ugh.
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