loveforsleep.co.uk

4.8
4.8 Based on 21 reviews

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Average Rating

4.8

/
5

21 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Reece Searle
We brought a cot from a friend but once we opened the box, no screws or fixings were present. So aft

We brought a cot from a friend but once we opened the box, no screws or fixings were present. So after emailing the customer service team, they rectified the issue immediately and sent out the missing items for next day delivery. Couldn't of been happier with the service.

5
Date of experience: Mar 05, 2026
Jacob Ross
Customer service was extremely efficient. We lost some screws/fixings during a house move, and Love

Customer service was extremely efficient. We lost some screws/fixings during a house move, and Love For Sleep replied very swiftly and offered to send us the parts for free. Very happy with the furniture as well - nice looking and well made.

5
Date of experience: Feb 14, 2026
Jacob Ross
Great products, great customer service

Customer service was extremely efficient. We lost some screws/fixings during a house move, and Love For Sleep replied very swiftly and offered to send us the parts for free. Very happy with the furniture as well - nice looking and well made.

5
Date of experience: Feb 09, 2026
silvio tartaglia
Outstanding experience

Outstanding experience. The team was very supportive, considerate, and professional. Customer service was excellent and they were quick to respond at every step. I would definitely recommend them.

5
Date of experience: Feb 02, 2026
Customer
Top Notch Quality Service

Outstanding customer service we bought a cot from them in 2021 and between the years due to assembling and de assembling I lost some of the screws. I noticed I was missing some screws whilst I was putting the cot back together again. I contacted Love for Sleep to see if they were able to send me the missing screws I needed. The team were very helpful they sent this to me straight away for free! I am so grateful, I have been able to complete the cot assembly. Thank you very much.

5
Date of experience: Jan 09, 2026
Théodore Mareschal
Great customer service

Great customer service! They sent me spare parts free of charge years after I bought their product!

5
Date of experience: Jan 07, 2026
Vicky Robinson
Exceptional Customer Service

cannot recommend love for sleep highly enough. Bought a cot bed over 2 years ago. Contacted them today to enquire about the sides the newer version now has and they could not be more helpful!!Customer service is outstanding so if you are in 2 minds of where to order your product from choose Love for Sleep as you will have no regrets !!Thank you so much

5
Date of experience: Jan 03, 2026
MOHAMMAD FARHAD
Excellent and quick customer service

The dust cover of the cot drawer was bent and almost falling off.After receiving a replacement cover, everything fits perfectly now.Thank you for your quick response and great customer service!

5
Date of experience: Dec 08, 2025
Horrendous

Ordered a cot on the 28/11 was told expected delivery was 3-4th of December, ended up being delivered on the 1st (luckily worked from home this week) I was on all day 1st - not one knock on the door nor any parcels left. Waiting till the 4th - nothing. Contacted these saying I haven't received anything. A picture was sent (a small fraction of a door that they pointed out opened the opposite way) and a map showing where the vehicle was parked. The map was opposite my door but no parcel? Back and forth with this company just keep saying about the images not listening that I hadn't received it. I contacted Amazon who haven't helped because this company declined resend or a refund! Almost £180 down right before Christmas and no help of Amazon or this company. Beyond disappointed!

1
Date of experience: Dec 04, 2025
Doja T
Amazing customer service

Amazing company. The two times that I've dealt with support, they've been nothing short of amazing. I needed a replacement part for a cot I bought two years ago that my now-toddler damaged. They were quick in their response and provided a solution that was beyond what I was ever expecting. They even shipped the part for next day delivery. I can't recommend enough. The cots themselves are great and look good but the customer service is unparalleled. Thanks again for your help!

5
Date of experience: Dec 01, 2025

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