lucktrainers.com

2.3
2.3 Based on 31 reviews

Lucktrainers – The Walk of Luck isn’t just about footwear; it’s about stepping into your potential. Every pair is designed to bring you comfort, style, and a touch of fortune with each stride. Embrace the journey and let your Lucktrainers guide your path ...

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Average Rating

2.3

/
5

31 Reviews

5 Star
28%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
69%

All Reviews

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Review Time

Gary Morgan
Delivery Issues and Poor Communication

I ordered trainers for my daughter for Christmas on November 8th, but they have not been delivered. The tracking information has not updated since November 28th. I have reached out multiple times and was assured that someone would follow up, but I have yet to hear back. Last week, I requested a refund and was informed it would be processed, but today I was advised to contact the courier myself. I demand my refund and will be reporting this issue to the relevant authorities.

1
Date of experience: Dec 08, 2025
Bridger Adams
Extremely disappointing experience

Extremely disappointing! Goods have not arrived. There has been no communication from the seller, and the provided phone number is not operational. This feels like a scam site—avoid at all costs!

1
Date of experience: Dec 05, 2025
HW99
No delivery and no refund received

I ordered trainers for my daughter on November 8th for Christmas, but they have not been delivered. The tracking information hasn't been updated since November 28th. I've been in touch with several representatives, but no one has followed up. I requested a refund last week, and was told it would be processed, but today I was advised to chase the courier myself. I want my refund and will be reporting this matter to the appropriate authorities.

1
Date of experience: Nov 28, 2025
Paris
Relieved with my order!

I was anxious about my order after seeing some reviews, but I’m really pleased now. My trainers were shipped quickly, although delivery took longer than expected. I contacted customer support for a refund due to my worries, but they reassured me that my order was on its way. The support team was very helpful, and I love the trainers I received—they are definitely authentic! Thank you for the great service; I would order again!

5
Date of experience: Nov 24, 2025
Felicity L.
Authenticity assured!

I bought these for my son, and he is thrilled with them. Authenticity assured!

5
Date of experience: Nov 02, 2025
Talitha Hughes
Fantastic trainers!

Fantastic trainers, very comfortable. The tracking information was delayed for a day, which made me a bit anxious, but they arrived on time in the end.

5
Date of experience: Nov 02, 2025
PizzaFire46739
Terrible experience with this company

Terrible experience with this company. It feels like a scam. They don't honor their return policy and send vague responses. Please think twice before purchasing trainers from here. I'm questioning the authenticity of the trainers I received.

1
Date of experience: Sep 30, 2025
Lucinda Harris
Long wait and poor exchange policy

It took over two weeks for my son's trainers to arrive. Unfortunately, they were too small, and when I tried to exchange them, I was told their policy doesn't allow for exchanges or refunds, contradicting what is stated on their website. I’m quite frustrated with this inconsistency.

1
Date of experience: Sep 30, 2025
Stay away from this company!

Stay away from this company! I would give zero stars if I could. They sent trainers that were not what I ordered and only offered a partial refund when I tried to return them. They are not following their stated return policy and I am pursuing legal action to recover my money. The trainers are of poor quality and seem counterfeit. AVOID AT ALL COSTS!

1
Date of experience: Sep 27, 2025
Earl J.
Received counterfeit shoes

Received counterfeit shoes and am currently disputing the charge with my bank.

1
Date of experience: Sep 24, 2025

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Business Details

  • Lucktrainers – The Walk of Luck isn’t just about footwear; it’s about stepping into your potential. Every pair is designed to bring you comfort, style, and a touch of fortune with each stride. Embrace the journey and let your Lucktrainers guide your path to success.

  • email contact@lucktrainers.com
  • call +447418361263
  • language https://lucktrainers.com

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