Review Time
I have been a loyal customer at Luli Fama Lincoln Road for several months, and since my first encounter with Leslin, I have been thoroughly impressed by her exceptional service and expertise. She has consistently demonstrated a keen understanding of my style and preferences, skillfully guiding me through a diverse range of clothing options. What truly sets Leslin apart is her remarkable ability to multitask: while assisting me with building a fitting room with multiple pieces, she was simultaneously attending to two other clients, effortlessly providing each of us with personalized attention. Her talent for connecting with individuals and identifying the perfect fit is impressive, and I have been amazed by her ability to do so with such ease and warmth. Leslin's dedication to ensuring I look and feel stunning has fostered a truly exceptional shopping experience, and I highly recommend her to anyone seeking personalized fashion guidance.
I have been a loyal customer at Luli Fama Lincoln Road for several months, and since my first encounter with Leslin, I have been thoroughly impressed by her exceptional service and expertise. She has consistently demonstrated a keen understanding of my style and preferences, skillfully guiding me through a diverse range of clothing options. What truly sets Leslin apart is her remarkable ability to multitask: while assisting me with building a fitting room with multiple pieces, she was simultaneously attending to two other clients, effortlessly providing each of us with personalized attention. Her talent for connecting with individuals and identifying the perfect fit is impressive, and I have been amazed by her ability to do so with such ease and warmth. Leslin's dedication to ensuring I look and feel stunning has fostered a truly exceptional shopping experience, and I highly recommend her to anyone seeking personalized fashion guidance.
Placed an order; they claimed my parcel was delivered; however, it was not signed for, nor was it in the photo they claimed as proof. The customer service was very poor and failed to fulfil their NZ legal obligations.Still waiting for my order to appear or for my money to be refunded. Don't order from here unless you want your money to go down the drain!
I usually order in bulk with Luli and I absolutely love their product. High quality and true to size. I have gotten tons of compliments on both swimwear and dresses.Recently I accidently ordered a rather large order and customer service immediately recalled the already shipped item and promptly refunded me! I will be ordering again!
✨ Magnificent discovery at Lili Fama in Miami.Beach dresses and swimsuits are absolutely sublime: flattering cuts, quality materials and beautiful designs 🌴👙Special mention for their after-sales service, incredibly responsive and efficient: I had a little problem with panties, settled very quickly and with a lot of professionalism.Thanks to Yelena 🤩A top brand, as beautiful as it is serious. I recommend 100%!
I've ordered several items from Luli Fama, I'm based in the UK. I've found the shipping to be trouble free with no customs issues.On the last occasion I had to return something and unfortunately there was an issue with the Netherlands customs and it was returned to me.The team at Luli Fama went out of their way to assist me and got the situation sorted quickly, they really went above and beyond.Lovely products, great customer service.
I ordered several bikinis and clearly some were not a great fit so I had to return. Started the return process and unlike any other site where you can register your return within a minute - luli fama tells you that you need to wait for confirmation via email before you send it back. Never received an email. Raised an inquiry with chat bot - never got an answer.
I ordered a bikini at Luli Fama. To be sure I ordered a XL. I usually wear a M/L. The bikini is way too small. I wanted to do a return but when I go on my account, my screen blocks when I click on ‘return request’. I send a message on their chat. No response. And there’s no return document in the box. And I only have 14 days to return it. I really don’t know what to do know. I paid about a 180€ for the bikini.
I ordered the "dancing queen" bathing suit last year. I was super excited about the design and the vibrant colors. However, after a season of use I'm super disappointed by Luli Fama. The bathing suit's colors have almost disappeared, the rings are getting bad and the bottom is getting larger... it's definitely not worth the price you pay, as far as I am concerned I paid 200€ ! The customer service did not take any action and said it's normal wear...
I ordered swimwear online from Luli Fama Miami, and I couldn’t be happier with my experience! The customer service was fantastic – they made the exchange process so quick and easy, which is rare to find these days. I absolutely love the brand; the quality and durability of their items are excellent, and the designs are stunning. Highly recommend for anyone looking for stylish and long-lasting swimwear!
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Take a plunge into bold style at Luli Fama, with new collections featuring sexy swimsuits, trendy activewear and versatile resort looks for your next big trip.
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