Name: lumina-vancouver.com
Telephone: 000000000
Rating: 1.0

Addison Morgan Guest

Avoid this platform; it's not trustworthy.

I strongly advise against buying from this platform. The quality is poor, and the details about returns, refunds, and order cancellations are false and deceptive. I've been waiting for a 30% refund for more than a month.

Date of experience: Dec 10, 2025

Paula Guest

2 months ago

Still waiting for my order

I'm still waiting! It's taken way too long! Something feels off.

Date of experience: Dec 06, 2025

Winston Kelly Guest

3 months ago

Is this a joke?

Is this some kind of joke? The dress I ordered was supposed to be burgundy and beautiful; instead, I received a bright red, unattractive dress that looks like something from a holiday costume. This business needs to stop taking people's money.

Date of experience: Dec 02, 2025

SB49 Guest

3 months ago

Did not receive the correct coat

I did not get the coat I ordered. Instead, I received a completely different and unacceptable coat.

Date of experience: Dec 02, 2025

Isabella Guest

3 months ago

Dress is poorly made

The dress is poorly made. I tried reaching out to the company via email and received no response. I will be disputing the charges with my credit card company. Avoid purchasing anything from them.

Date of experience: Dec 01, 2025

DedeBox36061 Guest

3 months ago

The worst online shopping experience

This has been the worst online shopping experience! The quality is extremely poor.

Date of experience: Dec 01, 2025

DM12 Guest

3 months ago

This business is a HUGE SCAM!

This business is a HUGE SCAM! PLEASE DO NOT WASTE YOUR MONEY ON THEIR WEBSITE. THEY WILL NOT RESPOND TO YOUR EMAILS, AND SUDDENLY YOU WON'T BE ABLE TO CONTACT THEM. THIS IS A MAJOR SCAM!

Date of experience: Nov 30, 2025

SyntexxHD29 Guest

3 months ago

Received the wrong item

I received the wrong item. I requested a replacement or refund and also asked for them to cover the return postage. They initially asked for a photo, which I provided, but I haven't heard back despite multiple follow-ups.

Date of experience: Nov 11, 2025

JS15 Guest

3 months ago

Complete scam

This doesn't deserve any rating - it's terrible. I've reported this to my payment provider as it's a total scam. Beware!

Date of experience: Nov 10, 2025

Genevieve H. Guest

3 months ago

Quality is very disappointing and not as described

I ordered what appeared to be a nice white jumpsuit. What I received was a two-piece outfit resembling poorly made men's pajamas. I've been trying to get a refund for a month now, with very little response regarding the status.