Review Time
The product didn't work for me and irritated my skin a bit. I bought it because of the "30-day money back guarantee," but that turned out to be misleading. Customer service responded quickly, but I had to pay to return the product to another country. When I asked how to ensure I'd get a refund after paying for shipping, they offered a 30% refund instead. I was frustrated and took that option since it was the only way to get some money back. The product may be fine for others, but the unclear refund policy means I won’t buy from this seller again.
Excellent customer service- this tired elf was looking forward to brightening her eyes trying to keep up the holiday spirit. The Luminance representative did just that! Found my order, explained the tracking and the sparkle is back!
Do not order from this website; it's a scam. The products are cheaply made and ineffective, causing irritation to my skin. The packaging feels low-quality and doesn't justify the price. They misrepresent everything, and the positive reviews seem fake. Their refund policy is deceptive, requiring you to pay for shipping back to another country, which is a hassle. I strongly advise against buying from them and will report this issue.
I absolutely love these products. At 68 years old, I use several and receive many compliments on my skin. Some people can't believe my age. The face powder gives my skin a radiant, smooth finish, and the mascara lengthens my lashes perfectly without clumping or flaking. Thank you for these wonderful products.
This was my first purchase of the under eye cream. I love how easy it is to apply and how it brightens and conceals my dark circles. It's creamy and effective, but I would have rated it five stars if there was more product in the package. I've only used it for 3 weeks and am almost out. Thankfully, I ordered two, but a larger size would be appreciated for the price.
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At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin.
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