Review Time
The service is great and the communication is easy through the app. I have been using Circle for a year now. Decent integration with my insurance. Easy to ask questions through the app. The Doctors I have had are knowledgeable and friendly. The biggest issues are Doctors cancelling appointments. Once you find a good Doctor then the cancelling is less of an issue. I will continue to use this Service in addition to my PCP because of the convenience.
I am writing to formally express my concern regarding Circle Medical’s handling of my account and access to essential care. I have been a patient for about a year. Initially, my experience was positive; however, recent billing practices have become unacceptable and pose serious risks to my health.Over the past three months, I have experienced financial hardship. Despite repeated requests, Circle Medical has refused to offer a reasonable payment plan and insists I pay $578 in full before scheduling any appointments. I am able to make small, regular payments, but the company has declined to accommodate this. Notably, Circle Medical’s own policy states: “However, in extenuating circumstances, arrangements may be made. For clarification, reach out to our team who will be happy to explain our policies further.” I have reached out multiple times, yet no arrangement has been offered.Additionally, the invoices I have received vary widely, with some charges up to $179, creating further confusion and financial burden. My insurance was dropped without notice, and I was previously charged $120 per visit, later increasing to $150, again without discussion or alternative solutions.Of critical concern is the disruption of my ADHD medication, which has been medically effective. Abruptly stopping this medication without a transitional plan is unsafe. Sudden discontinuation can have serious cognitive and physiological consequences.It is both unethical and unprofessional to deny care solely due to inability to pay in full. I request this matter be escalated to a supervisory level immediately and that a reasonable payment plan be provided so I can continue my prescribed treatment without interruption.
Claim your business profile now and gain access to all features and respond to customer reviews.
together.dental
scoreblue.com
californiashockwave.com
dentafly.com
sllac.com
getzealthy.com
nextstep.com
2020eyes.co.uk
beyondclinics.co.uk
sojosvision.com