luminara.com

1.3
1.3 Based on 21 reviews

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Average Rating

1.3

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
90%

All Reviews

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Michelle Marais
The scammed me of 499 rand and promiced a refund now months later they blocked me for asking for my

The scammed me of 499 rand and promiced a refund now months later they blocked me for asking for my refund back, they refuse to let management or decision makers reach out to me. To resolve this. Many are going through the sane thing. I want my money back.

1
Date of experience: Feb 19, 2026
Willem
I buy stuff at massvando send me wrong…

I buy stuff at massvando send me wrong stuff very low quility after 2months i email custemer care more than once so i started ask for refund they just refuse they are scammers dont buy from them

1
Date of experience: Jan 29, 2026
Jamma Coleman
Rubbish shop

Rubbish shop - Do Not Order From Them.Fraudulent company, they do not reply back to emails and do not send any notification. STAY AWAY AND DO NOT ORDER FROM THEM

1
Date of experience: Dec 06, 2025
Deb Manka
I received a damaged item and I had…

I received a damaged item and I had another item that I wanted to return. Their return process is ridiculous! I’m still waiting days later for an approval to make a return. Either the company is trying to discourage people from returning or they just don’t care. It’s very frustrating, their merchandise isn’t cheap! I will never buy from this company again!

1
Date of experience: Dec 02, 2025
I can’t believe the bad reviews

I can’t believe the bad reviews. I have at least 50 of these candles but don’t know what has happened to this company. I received a bad candle that wouldn’t light. They discounted my purchase price from $24.99 to $17 and then charged $9.99 restocking fee. I was going to get an $8 refund for a defective product. What has happened to these companies. So disappointed.

1
Date of experience: Dec 01, 2025
Mrs K Berriman
This is a scam. Do not buy!

Did not receive what I ordered and contacted customer services immediately however have had no reply. Goods I did receive look cheap and nothing like it is portrayed on the website. Not fit for purpose and zero customer service. Lumihera is scam

1
Date of experience: Nov 12, 2025
Chris Kennard
I didn't receive what I had ordered

I didn't receive what I had ordered. They didn't believe me on complaining. Don't buy from them

1
Date of experience: Nov 07, 2025
Allyson Perry
paid for six; received five; can't get anyone on the phone

I ordered six items; I was charged for six items. I received five. I have called four times. I also contacted them by their online return portal. I did get a same-day response via email stating i would quickly receive a refund for the item that was out of stock and did not ship. I get the refund notification that same day. I do NOT like a company that you cannot contact by phone. An email is too easy to ignore. However, they did respond and I did get a refund. My advice? . . .Be cautious.

3
Date of experience: Sep 02, 2025
Charmaine
Scam

Scam, paid and never received my product! This Company should be investigated😡

1
Date of experience: Aug 28, 2025
Renette Theron
Scammers on Tik Tok

Ordered dentures as advertised on Tik Tok. Received a bag with plastic balls and lucky packet plastic teeth strips. These people should be taken down on Tik Tok. They are scammers of note.

1
Date of experience: Aug 25, 2025

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