luminesscosmetics.com

1.9
1.9 Based on 20 reviews

Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a...

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Average Rating

1.9

/
5

20 Reviews

5 Star
14%
4 Star
0%
3 Star
5%
2 Star
14%
1 Star
67%

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Rebecca
Liquid Mirage not that Special…

The liquid mirage provides average coverage for above average cost. They say Try before you buy, but don’t really provide a way to give feedback. It did automatically enroll me in a subscription which I didn’t appreciate since the initial product had not yet arrived. I got that canceled, but was charged full price for the Try before you Buy for almost $70.

3
Date of experience: Mar 09, 2026
Michele Allen
Deceptive experience

Would have loved to have tried the product as the video I saw seemed amazing but instead of being billed for shipping only as advertised in the try before you buy promo, I was billed for the entire order and this I found to be deceptive so I called the next day to cancel my order. Please be a representation of what you are advertising.

1
Date of experience: Mar 01, 2026
Bonnie
Customer service is NON existent

Customer service is NON existent. Try the chat and its actually just a inquiry through email. No options to return online. Call the number. It tells you its busy or redirects to a "high call" volume message. Once you sign up to try, you're done for. Worse customer service I've ever encountered.

1
Date of experience: Feb 24, 2026
PamNelson
Be careful everyone

Be careful everyone. I decided to take part in the "try before you buy" campaign they have. I filled out the order form and my total for shipping came to $6.36. That was $5.90 plus TAX ON SHIPPING??? of .46 cents. I am not sure what state they are in but California does not tax shipping. Anyway I get paid tomorrow so there was only $62.56 in my account. The payment declined. I thought it was a processing error so I just put it again. It was declined again. I went to my bank account and they were trying to charge $64.55. I then read the small print and this is what it says:Return what you don't like within the trial period or extend trial if you need more time by calling 1-888-793-7474. With Try Before You Buy special offers, we may pre-authorize the card provided for validation & fraud protection.So I guess that means you are paying for it like any other purchase, but if you don't like it you can return it like most other purchases. So why give me an invoice that says $6.36. That is what I call shady. If I had another $2.00 in my account they would have taken it all and I would not have had gas to get to work tomorrow.

1
Date of experience: Feb 23, 2026
Kim Dressler
They will steal your money!

They will steal your money!! That are a scam with their try before you buy bull crap. They stole 57$ from me after I returned a product that didn't work out for me. As soon as I ordered it I knew something was fishy because they put a 64$ hold on my debit card for a product that was advertised at $39.99 and I was only supposed to be charged the shipping fee for. I called them twice since the day of the return to inquire about my money never being returned/released (minus the shipping fee) and it has been 10 business days now and still nothing. Idk about you but 57$ is not just pocket change to me and I am going to keep pressing the issue until they return the money they STOLE from me. I wonder how many places on the internet I can post this review about this company so that hopefully nobody else gets their hard earned money stolen by them.

1
Date of experience: Feb 21, 2026
Luminese Magic Blush

I tried this and it's great!! Not streaky and blends really nice. It's smooth in consistency . I love the color.

5
Date of experience: Feb 20, 2026
Lena DiPompo
I used Apple Pay for shipping on Free Trial …

I used Apple Pay to pay for shipping for my free trial order. I was charged $65. I went online to see if I had somehow signed up for a subscription. And apparently I don’t have an account. It doesn’t recognize my email address. It also asked for my order number and ZIP Code which I didn’t get any information in the package. So, my concern now is that I’m just gonna be getting charged all the time for something I can’t cancel.

2
Date of experience: Feb 18, 2026
Tammy crandall
My luminess airbrush system sits on the…

My luminess airbrush system sits on the shelf unused why because of makeup is too expensive who want to spend 40 bucks on a bottle of airbrush makeup it never goes on sale even though your site says it's on sale 60% oh really so you know what someday soon you'll be replaced with the next new things and then I can buy all this discounted leftover makeup you didn't sound good job

1
Date of experience: Feb 12, 2026
Julia
Dishonest Billing Practices

The product is fantastic; however, they are super shady and completely non-transparent about the amounts they are going to charge your credit card and when. I ordered product in October 2025 - not part of a promotion, just went to the website and ordered the spray coverup. They then charged me 01.16.26 saying that my order in October triggered a subscription. While I love their product I will never purchase from them again.

1
Date of experience: Jan 16, 2026
Linda Criswell
Billing issue easily resolved.

I made my first purchase worth Luminess last month as a gift for my adult daughter. She loves the color adjusting foundation. She says that it matches her skin beautifully, that it id a light coverage and lasts all day. I had a problem with billing trying to bill me more than I agreed to. I went online, talked to one of their live chat persons and it was resolved right away. Very reasonable and responsive company. I would recommend.

5
Date of experience: Jan 14, 2026

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Business Details

  • Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.

    LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients. See more

  • email Help@luminesscosmetics.com
  • call 18002652879
  • language https://luminesscosmetics.com

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