novahairaustralia.com

4.7
4.7 Based on 19 reviews

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Average Rating

4.7

/
5

19 Reviews

5 Star
89%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

A Wonderful Hair Transformation Journey

One day, I admired the beautiful color of a friend's hair, which showcased lovely warmth and various tones. She introduced me to the service, and I decided to try it. I was instantly impressed! It's much more affordable than a salon, helping me save money while allowing me complete control over my hair color. The support team is incredibly responsive and helpful, making the experience seamless. Online ordering is easy, and my package arrived swiftly. I'm absolutely delighted with this product!

5
Date of experience: Dec 18, 2025
Erin
Unsatisfactory Service and Delivery Issues

I placed an order but never received it. When I reached out to the service, I was informed that it had been delivered last Saturday, yet I received no notification. Later, I found out the courier left the package outside a high-rise building, where it could easily be taken. The service claimed they couldn't assist and didn't offer to report the issue to their courier. I spent my hard-earned money and received nothing in return. I won't order from this service again if they continue using such an unreliable courier.

1
Date of experience: Dec 16, 2025
Graham Wright
Excellent product, color black

Excellent product, consistently makes my hair shiny and soft, covers really well (make sure to wear gloves!). Customer service is a solid 10/10.

5
Date of experience: Oct 22, 2025
Felix Parker
We tried the Medium Brown hair color...

We tried the Medium Brown hair color for my dad. I had seen the ads for a while and convinced my mom to let him try it. My mom, a former hairdresser, was amazed by how great the color turned out and how easy it was to apply. My dad, who is quite particular and almost 80, was impressed from the first use. We're really happy we ordered and will be placing another order soon.

5
Date of experience: Oct 01, 2025
PROmarcus3372
Fantastic product!!! It truly works

Fantastic product!!!! I was skeptical, thinking it might be too good to be true, but it works! In just 10 minutes, I rinsed it out, and it was perfect with no staining on my hairline or ears! I do wear gloves to prevent nail discoloration. My hair feels incredibly soft and strong afterward. I will definitely buy more without hesitation.

5
Date of experience: Oct 01, 2025
Teddy S.
This product is genuinely revolutionary

This product is genuinely revolutionary! Although I initially faced a minor issue with the gel, the service has been a complete game-changer! After a small hiccup with the dispenser (which was quickly resolved thanks to excellent assistance), I was amazed by the results. The process is incredibly quick and simple. Highly recommended for its ease of use, great price, and outstanding support!

5
Date of experience: Sep 11, 2025
Danna
Incredible product

I tried the dye shampoo, and it's incredible—it colored my gray hairs effortlessly. The process was quick and easy. I had an issue with the pump, contacted the service, and received a prompt response with helpful instructions. Fantastic product and fantastic service! I also casually inquired about how to prolong the dye's longevity, and I quickly received multiple suggestions.

5
Date of experience: Aug 17, 2025
Kunaiman57
This product has surpassed my expectations

This product has surpassed my expectations. I am truly pleased with the results.

5
Date of experience: Jul 21, 2025
Ezekiel Reed
This product is a true game changer!

This product is a true game changer! I had a minor issue with the gel not dispensing correctly, but thanks to the fantastic after-sales service, I was able to use it successfully and was blown away by the quick and easy results! With short hair, I've often wasted half the product, but with this service, I can touch up my grays without any waste at all! Highly recommend for its ease of use, pricing, and fantastic support!

5
Date of experience: Jul 18, 2025
Wells Taylor
Absolutely adore this product!

I complimented a friend's hair for its beautiful color, rich in warmth and diverse tones. She told me about the service, and I decided to give it a try. I was hooked immediately! It's far more affordable than going to a salon, allowing me to save money while controlling my hair color! The support team is easy to communicate with, responds quickly, and is very helpful. Online ordering is simple, and delivery is prompt. Absolutely adore this product!

5
Date of experience: Jun 03, 2025

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