luminoir.nl

1.3
1.3 Based on 28 reviews

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Average Rating

1.3

/
5

28 Reviews

5 Star
0%
4 Star
4%
3 Star
4%
2 Star
7%
1 Star
86%

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Rathbone B.
Pleasant experience overall

I ordered four beautiful items and needed to return one, and the refund process was smooth and quick. I’m really pleased with the texture and design of the items I kept. The customer service was polite and helpful with my inquiries. The quality meets the expectations set by the photos on the site. I’ll definitely shop here again.

4
Date of experience: Apr 09, 2025
MrCreepaie42
Misleading delivery dates

Misleading delivery dates; it took weeks, if not months, to receive anything. The company isn’t local; everything shipped from Asia. The packaging was cheap. The quality is okay but nothing special. The lamps work and look fine, but there were no clear instructions on how to assemble them. It was acceptable this time, but I’m hesitant to order again.

2
Date of experience: Jan 15, 2025
CookieFash
lamp ordered very bad quality

Ordered a lamp, found out later that Luminoir is a drop shipper. Lamp arrived from China, very bad quality. Asked for a refund form, but up to now did not receive it. I am in contact with nietbezorgd.nl. Hope this will solve the problem. Never buy anything with Luminoir, they are scammers.

1
Date of experience: Jan 04, 2025
Blake H.
Scammer company

Scammer companyCheap product from China, not as advertised. I received a damaged, dirty, and low quality product that looked nothing like advertised and it arrived 6 weeks after purchase. This company is a sham. Customer support does not reach you.

1
Date of experience: Dec 28, 2024
benanhur91
Received a broken lamp

Received a broken lamp, emailed multiple times, tried to call multiple times, nothing.Complete waste of time and money.

1
Date of experience: Dec 24, 2024
Eve
Lack of communication

Lack of communication. Initiated now next step with Nietbezorgd.nl.

1
Date of experience: Dec 21, 2024
VieTac
luminoir.nl is one big fraud

Most stupid thing you can do is order something at luminoir.nl: 1) delivery takes much longer than promised, 2) product is different from what is ordered, 3) dropshipping from China, 4) no return of money for at least 3 months, if ever, 5) continuous delaying tactics by email, 6) unanswered phone service, 7) fake Amsterdam address. One big mistake to order at this webshop!!!

1
Date of experience: Dec 19, 2024
Nicki Sanders
Company sells products from TEMU

This company has to be shut down because it‘s unserious and they are thieves!!!They sell products from Temu more expensive and the products never arrive!! When I contact them, they just tell me to wait but nothing happens. This is a disgusting company without any ethical values. NEVER BUY HERE!!!!

1
Date of experience: Dec 07, 2024
Megan B.
Fraud - don‘t buy here ever!!!

I have to give a star, but I would love to give none!This company is a fraud - DON‘T buy anything here. They tell you per Mail, that the product is on it‘s way, the link looks the same for over 3 weeks and when you contact them they answer with „the product is not available anymore, choose another product and you get 20%“ even if you tell them that you don‘t want to and you want the refund, they just text tje same. This is awful!!!

1
Date of experience: Nov 28, 2024
Becky Long
Chinese bad quality

Chinese bad quality, not looking like the picture. Delivery time 4 weeks

1
Date of experience: Nov 25, 2024

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