Review Time
THIS IS A COMPLETE SCAM! I fell victim to a dropshipping website. The product I received is useless—cheaply made and nothing like what was advertised. Their ‘customer service’ is just a single email managed by one person who clearly has bad intentions. It's a total waste of money and time.
On the basis of a good review on the internet, I purchased the "Portable intelligent projector". I was a little apprehensive given that the price was notably low in comparison with other manufacturers. However, I was very pleased with the projectors prompt delivery, and good performance. In addition, there was a prompt, concise and helpful response to technical queries I emailed to the helpdesk. All in all an exceptionally good purchase.
I made the same mistake as many who have left reviews. Mistake of not checking the company and seeing these reviews before purchasing. Trying to return and get a refund is a nightmare. I received the product within 2 days, excellent super fast delivery but clearly it's lot a smart projector as you can only use it with a laptop or phone so I emailed to return it but they tell me I have to return to china warehouse and pay shipping and customs fees. Happy to pay shipping but custom fees?? They make the returning process as difficult as possible to avoid refunding your money and I'm uncertain now if I will get my money back
Rated 1 out of 5 starsI was stupid and got scammed.I was stupid and didn’t do a thorough back ground check on the projector article and the projector itself.The online tech article pushed the brand of projector as the best one. It was too good to be true with free delivery. However, I found the exact same product on a different site which was legit and cheaper. I got scammed.They sent an email with a link to click for the parcel tracking next day which seemed odd as the money hadn’t gone through yet. Went so far before clicking on any thing else.Blocked my card so that nothing else can be taken since they have my card details now.
This company is most likely a scam. I ordered a projector which was supposedly left at a nearby incorrect address. Lunorys have been dismissive and unhelpful. Have contact Consumer Affairs Victoria, my bank and Aramex the courier company to raise my complaint. Please avoid this company, and any similar ones.
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