vaultbagco.com

3.8
3.8 Based on 32 reviews

Explore our range of best-selling travel bags. Expertly crafted and rigorously tested to deliver on comfort, durability and function. Trusted by thousands of happy customers worldwide....

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Average Rating

3.8

/
5

32 Reviews

5 Star
63%
4 Star
6%
3 Star
6%
2 Star
0%
1 Star
26%

All Reviews

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Review Time

Lorraine McNamara
The backpack is great and you can certainly get alot in it. There is only one thing I would say is

The backpack is great and you can certainly get alot in it. There is only one thing I would say is that the delivery times on the website and not correct. For UK it says between 5-8 days. It took 3 weeks for my bag to arrive. Please do amend the timings as it leads to disappointment

4
Date of experience: Feb 08, 2026
French
This backpack is the best discovery of the year. I used it to go to work, riding my bike, under sev

This backpack is the best discovery of the year.
I used it to go to work, riding my bike, under severe harsh weather condition. It keeps my uniform dry, books and other personal belongings organised and secured thanks to multiple pockets and solid zippers.
I can’t wait to use it for travelling overseas as you can compress your clothes up to 5 days of clothes. A must have!

5
Date of experience: Feb 04, 2026
Aurora Harris
Disappointing Experience with Delivery

We ordered two 60L bags for our special 27th wedding anniversary trip, but received only one 40L bag eight days later, with the 60L bags arriving a week after that, seemingly in a separate delivery. Despite multiple emails, we only got a response asking for photos, and our emails were blocked for three days. After finally sending the requested photos, we have heard nothing back. This situation is very frustrating. If it is not resolved before our trip, we will be seeking refunds. Thankfully, we used a payment method that offers support.

1
Date of experience: Jan 14, 2026
Woody Howard
Fantastic little bag

Tried it out at home, and it exceeded my expectations; it holds more than you'd think.

5
Date of experience: Jan 10, 2026
Toddy Johnson
Outstanding quality

The quality is superb, just as described, and it's versatile for all types of travel, not just flying. Highly recommended!

5
Date of experience: Jan 10, 2026
lethibault1312
Surpassed my expectations for this bag!

I had high hopes for this bag after watching the video, and I am absolutely thrilled! I bought it for my husband's birthday in February but decided to give it to him today. He is beyond delighted 😊. It arrived just in time for us to enjoy watching Scotland in the World Cup 😊😊😊😊😊.

5
Date of experience: Jan 09, 2026
Zaniix
Exceeded my expectations for this bag...

I had high hopes for this bag after watching the video, and I am completely amazed! I bought it for my husband's birthday in February, but I gave it to him today, and he is absolutely thrilled 😊. It arrived just in time for us to watch Scotland in the World Cup 😊😊😊😊😊.

5
Date of experience: Jan 09, 2026
Carissa Brooks
Repeated emails with no response...

I've sent four emails inquiring about how to return my item, but I've received no replies. It arrived too late for the holiday, so I need to return it. Their website states that returns require prior contact, but they offered a discount to keep it instead. I prefer a full refund, yet my emails are being ignored!

1
Date of experience: Jan 09, 2026
Mable Foster
Simple ordering process

Ordering was straightforward. The product performs exactly as described.

5
Date of experience: Jan 08, 2026
Marvin Sanders
Exceptional Service

Outstanding service! The product is fantastic, but the representative was particularly helpful. I mistakenly provided the wrong address, and the representative not only corrected it but also tracked the delivery to prevent any issues. Thank you!

5
Date of experience: Jan 06, 2026

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Business Details

  • Explore our range of best-selling travel bags. Expertly crafted and rigorously tested to deliver on comfort, durability and function. Trusted by thousands of happy customers worldwide.

  • email support@vaultbagco.com
  • language https://vaultbagco.com

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