lycamobile.pt

3.8
3.8 Based on 400 reviews

Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos....

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Average Rating

3.8

/
5

400 Reviews

5 Star
64%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
26%

Filtered Reviews

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Review Time

ANDREA
Ok all good.

4
Date of experience: Sep 09, 2025
James Briscoe
Helpful and efficient sim swap after phone theft

I had my mobile phone stolen and Amanda at Lyca Mobile was very helpful, professional, and efficient in listening to my issue, checking everything was legitimate, and following the best steps to block my number from my previous handset, transfer my existing number to my new sim, and keep me updated on the request's status. This was just the help I needed to feel more secure and safe about my phone number and my personal details. I can have no complaints, except I wish there was an emergency Lyca Mobile number to call outside office hours.Thanks, Amanda!

5
Date of experience: Sep 08, 2025
Adesh Paswan
Worst experience with network

Worst experience with network. It doesn’t give full network so you are often experiencing internet issue.

1
Date of experience: Sep 05, 2025
Sasi Ck
very bad coverage very bad app very…

very bad coverage very bad app very slow internet very high tariff, international call are high

1
Date of experience: Sep 04, 2025
I did NOT sign up for a phone plan

I did NOT sign up for a phone plan, just for a pre-paid sim. Lyca automatically charged me, now it seems I must go through their customer support to try to cancel.Update on 05 September 2025:Lyca replied yesterday and asked for my sim/number. I just sent my numbers to them today, along with an attachment of the pdf of the auto charge on my bank account.Let’s see if this is resolved.

1
Date of experience: Sep 03, 2025
Ali Murat
hello,

two weeks ago I called your help center that the renewal of Lyca Boss OL 100 GB package was not my own action after contacting with LycaMobile Portugal, they investigated my case and returned the amount to me in the future I would stop the renewal of the plan a few days before the end of the expiry day. thanks again

5
Date of experience: Sep 02, 2025
i already sent you an e-mail weeks ago…

i already sent you an e-mail weeks ago and you never answered.

1
Date of experience: Aug 31, 2025
Angelo Trombatore
purchased prepaid esim and got charged wrongly

I purchased a prepaid esim plan called “only pay as you go connection” for €8. In the website clearly says “no contract or binding at no extra cost”. I found out after one month I was charged €10 on my card and after another month another €10. Tried to contact them and finally after many times I was told I was on an auto-renewal plan which I never signed up for.

1
Date of experience: Aug 30, 2025
No way to cancel eSIM data plan

I signed up for a mobile plan during my trip to Portugal in September. I’ve since been charged twice for renewals with no way to cancel it online (the site literally doesn’t allow me to do so) and I have unanswered emails to their support team over a month old.

1
Date of experience: Aug 29, 2025
Jubaier Hossain
Excellent

Support by Ms. Amanda was excellent, professional and straight forward

5
Date of experience: Aug 28, 2025

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Business Details

  • Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.

  • language https://lycamobile.pt

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