Name: lycamobile.pt
Telephone: 000000000
Rating: 3.8

Fahad Islam Guest

4 months ago

Amanda I just call him and take service…

Amanda I just call him and take service is rally good and se is rally helpful.Her name is Amanda

Date of experience: Oct 21, 2025

Mobile Shop Guest

4 months ago

Thanks For Helping

Date of experience: Oct 17, 2025

Sushil Bhusal Guest

4 months ago

Customer service is very satisfactory…

Customer service is very satisfactory and advisor have good ways to advise and provide assistance. Everything else is good but it take lil longer to reach a advisor.

Date of experience: Oct 14, 2025

Pedro A. Guest

4 months ago

Lyca Mobile refuses to cancel a Ireland line of a brazilian!

Lyca Mobile refuses to cancel a Ireland line of a brazilian, as he can't log in to the website to cancel (because the chip is in Brazil now), and continues to charge a monthly fee to his credit card! Beware!The SIM card doesn't receive an access code to log in to the website, so it's NOT POSSIBLE to cancel the service.I emailed them, and they acted like I didn't understand, as if I had purchased an e-SIM card, when in fact, I have a physical SIM card. It turns out I'm in Brazil, and I can't cancel the line through the website.I'll be contesting purchases and filing disputes every month, which will generate more costs for Lyca Mobile.I await your immediate response.

Date of experience: Oct 14, 2025

Duarte Vieira Elite Travel Lux Guest

4 months ago

Always a problem to get invoice!

Always a problem to get invoice of payments done. Even thought we have direct dibet activated every month it is necessary to send a request for inoice issuing and it takes long to issue the document.

Date of experience: Oct 13, 2025

John Guest

5 months ago

Creaky

Took cash from credit card that was not credited to lyca account .Complaints seemingly ignored,and still outstanding.One girl Amanda helped resolve one issue after 5 months.Once connected good,but automated systems can be highly unreliable on balances.

Date of experience: Oct 11, 2025

Hanco Poot Guest

5 months ago

No hotspot with esim and bad coverage

Lycamobil offers a cheap only data e-sim. Don't fall for it!!! It has disabled the hotspot..... You cannot work on your laptop or stream a movie. Coverage is very bad to non-existing in the Marvão area....

Date of experience: Oct 10, 2025

Eneida Scherer Guest

5 months ago

My internet is not working in Croácia

My internet is not working in Croácia! I had to buy another Wi-Fi plan.I am having trouble with no signal.

Date of experience: Oct 09, 2025

Maximilian Campanella Guest

5 months ago

Mad noob stuff never online always…

Mad noob stuff never online always ddosed by my own provider >:(

Date of experience: Oct 09, 2025

Hagbard Oates Guest

5 months ago

Badly trained staff

Badly trained staff. Each one tells you a different story! All of them are rude and abrupt. I have received so many different conflicting bits of information. Addendum - It's funny how they suddenly want to be your best friend (sort the situation) when you leave them a bad review...!